Cape Fear Valley Health
Patient Representative - Clinics-Full Time-Days
Cape Fear Valley Health, Fayetteville, North Carolina, United States, 28301
Job Opportunity At Cape Fear Valley Podiatry-Fayetteville
Cape Fear Valley Podiatry-Fayetteville is offering a full-time position with a $2,000 bonus. The location is in Fayetteville, North Carolina, under the department of CFV Podiatry, Foot & Ankle Specialists - Fayetteville, within the Clinics - Outpatient job family. The work shift is during the day. The role involves ensuring optimum patient flow through the office, accurate and prompt submission of invoices, initiation and maintenance of medical records, accurate and efficient scheduling of patient visits, and accurate entry of ICD-10 and CPT-4 codes for patient charge and documentation purposes. It also includes accurate transcription of non-medical dictation and timely submission of reports. Major Job Functions: Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow-up visits and procedures Ensure the completion of new patient information and update information for the medical record Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately Collect monies from patients in payment of bill or insurance deductible and co-payment on outpatient accounts; document receipts; prepare cash report at days end Order all outside tests requested by the doctor; schedule patient appointments, confirm Enter ICD-10 and CPT-4 coding patient activity information, procedures into data processing system daily Transcribe all non-medical dictation Submit billing invoices to billing/collection department daily, under the supervision of the Physician Billing Manager File, fax and/or mail reports and records Compile and submit month end reports in a timely manner Assists in tracking supply inventory. Notifies Office Supervisor/Coordinator when supplies need to be reordered Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy Assists as required in non-invasive medical procedures or as security observer As possible, knows where administrative/medical staff can be located and directs emergency messages Other duties as assigned Minimum Qualifications: Education and Formal Training: High school diploma or equivalent required Business-related courses preferred Work Experience: 1-2 years clerical experience Medical business office or significant public contact preferred Knowledge, Skills, and Abilities Required: Medical Terminology PC skills preferred Type 45-55 words per minute accurately Tact and ability to deal with patients under stress Good planning and organizational abilities Speaking and hearing necessary to converse with the public Knowledge of ICD-10 and CPT-4 coding for Part B billables is preferred Physical Requirements: Must be able to see and read printed data and monitor screens Manual dexterity Visual and auditory acuity to collect information Verbal communications skills Ability to lift, stoop, bend, kneel, reach Required Licenses and Certifications: Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
Cape Fear Valley Podiatry-Fayetteville is offering a full-time position with a $2,000 bonus. The location is in Fayetteville, North Carolina, under the department of CFV Podiatry, Foot & Ankle Specialists - Fayetteville, within the Clinics - Outpatient job family. The work shift is during the day. The role involves ensuring optimum patient flow through the office, accurate and prompt submission of invoices, initiation and maintenance of medical records, accurate and efficient scheduling of patient visits, and accurate entry of ICD-10 and CPT-4 codes for patient charge and documentation purposes. It also includes accurate transcription of non-medical dictation and timely submission of reports. Major Job Functions: Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow-up visits and procedures Ensure the completion of new patient information and update information for the medical record Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately Collect monies from patients in payment of bill or insurance deductible and co-payment on outpatient accounts; document receipts; prepare cash report at days end Order all outside tests requested by the doctor; schedule patient appointments, confirm Enter ICD-10 and CPT-4 coding patient activity information, procedures into data processing system daily Transcribe all non-medical dictation Submit billing invoices to billing/collection department daily, under the supervision of the Physician Billing Manager File, fax and/or mail reports and records Compile and submit month end reports in a timely manner Assists in tracking supply inventory. Notifies Office Supervisor/Coordinator when supplies need to be reordered Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy Assists as required in non-invasive medical procedures or as security observer As possible, knows where administrative/medical staff can be located and directs emergency messages Other duties as assigned Minimum Qualifications: Education and Formal Training: High school diploma or equivalent required Business-related courses preferred Work Experience: 1-2 years clerical experience Medical business office or significant public contact preferred Knowledge, Skills, and Abilities Required: Medical Terminology PC skills preferred Type 45-55 words per minute accurately Tact and ability to deal with patients under stress Good planning and organizational abilities Speaking and hearing necessary to converse with the public Knowledge of ICD-10 and CPT-4 coding for Part B billables is preferred Physical Requirements: Must be able to see and read printed data and monitor screens Manual dexterity Visual and auditory acuity to collect information Verbal communications skills Ability to lift, stoop, bend, kneel, reach Required Licenses and Certifications: Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity