Tata Consultancy Services
ServiceNow BPM
Must Have Technical/Functional Skills • Candidate must have completed certification in ServiceNow (Certified system administrator (CSA). • Candidate should have knowledge of CSM (customer service management) and financial services operations in ServiceNow • Minimum 9+ yrs of experience in BPM technologies and 5+ yrs in ServiceNow. • Understanding business operations and experience in the financial industry is an added advantage • Knowledge of integrations is a plus • Demonstrate resourcefulness, time management skills and ability to meet deadlines • Must have excellent communication and interpersonal skills • Ability to multitask and work independently
Roles & Responsibilities - Provide technological transformation and help with successful delivery execution in financial services operation. - Develop architecture strategies like creating reference architecture, new products, technology & framework evaluations. - Understand the Claims systems and design solution that best fits the needs. - Design Cloud and API driven solutions. - Cross collaboration/designing with Integration (e.g., MuleSoft), ServiceNow and PEGA. - Ensure strategic solution requirements to improve the effectiveness and efficiency of the overall IT landscape. - Follow architecture process standards and able to handle the end-to-end architecture design process.
Salary Range- $100,000-$110,000 a year
#LI-OJ1 #LI-DR1
Must Have Technical/Functional Skills • Candidate must have completed certification in ServiceNow (Certified system administrator (CSA). • Candidate should have knowledge of CSM (customer service management) and financial services operations in ServiceNow • Minimum 9+ yrs of experience in BPM technologies and 5+ yrs in ServiceNow. • Understanding business operations and experience in the financial industry is an added advantage • Knowledge of integrations is a plus • Demonstrate resourcefulness, time management skills and ability to meet deadlines • Must have excellent communication and interpersonal skills • Ability to multitask and work independently
Roles & Responsibilities - Provide technological transformation and help with successful delivery execution in financial services operation. - Develop architecture strategies like creating reference architecture, new products, technology & framework evaluations. - Understand the Claims systems and design solution that best fits the needs. - Design Cloud and API driven solutions. - Cross collaboration/designing with Integration (e.g., MuleSoft), ServiceNow and PEGA. - Ensure strategic solution requirements to improve the effectiveness and efficiency of the overall IT landscape. - Follow architecture process standards and able to handle the end-to-end architecture design process.
Salary Range- $100,000-$110,000 a year
#LI-OJ1 #LI-DR1