Blo Blow Dry Bar
Guest Experience Coordinator
Blo Blow Dry Bar, East Greenwich, Rhode Island, United States, 02818
Gorgeous, and Going Places
If you are passionate about beauty, love delivering excellent customer service, and are a team player, join the Blo family* and have a career you can be proud of! *Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. You are completing this application to be considered for employment by the Franchisee. All employment and hiring decisions are made by the Franchisee. Blo Blow Dry Bar Inc. is not the employer. All inquiries about employment at an independently owned and operated Blo location should be made directly to the Franchisee. Our mission is to uplift and enhance those in our community through the power of flawless blow outs and beauty. Our bars offer an inclusive space where people of all ages, ethnicities and sexual identities feel welcomed, represented, and gorgeous. Why You'll Love Working Here: You'll earn money right away with a predictable hourly wage, commissions & bonuses Flexible hours for work-life balance Benefits such as paid time off and employee discounts Complimentary beauty services and product discounts Our team of professionals supports one another, shares clients, and has fun You'll develop your customer service and sales skills Career advancement opportunities You'll get ongoing paid training and education, including access to Blo's exclusive education platform We are busy with members, other regulars and new customers We work with amazing brand partners such as UNITE, Color Wow, Olaplex and Bare Minerals Responsibilities: Create and maintain an exceptional customer service experience for our guests. Work with scheduling/booking software to manage appointments and check guests in/out smoothly and quickly Support the team of hair stylists and makeup artists Be professional and friendly and know how to diffuse any tense situations. Grow the business with recommendations and suggestions that lead to product sales, service upgrades and membership sign-ups. Participate in regular training and skill-development opportunities. Work collaboratively and support your teammates. Participate in maintaining a clean, safe, and professional workspace Coordinate guest services and events, ensuring seamless execution and satisfaction. Manage guest communications through various channels, including phone and email. Support marketing initiatives by promoting special events and services to guests. Requirements: High school diploma or equivalent; relevant experience in hospitality preferred. Salon experience is an asset. Exceptional communication and interpersonal skills to engage with diverse guests. Strong organizational skills with the ability to multitask in a fast-paced environment. Proficiency in customer service software and basic office applications. Ability to work flexible hours, including evenings and weekends as needed (Thursday - Saturday are high volume days and required). Positive attitude and a passion for creating memorable guest experiences. Experience in event coordination is a plus. Must be a team player, dedicated to contributing to a collaborative work environment. Compensation: $15.00 - $20.00 per hour
If you are passionate about beauty, love delivering excellent customer service, and are a team player, join the Blo family* and have a career you can be proud of! *Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. You are completing this application to be considered for employment by the Franchisee. All employment and hiring decisions are made by the Franchisee. Blo Blow Dry Bar Inc. is not the employer. All inquiries about employment at an independently owned and operated Blo location should be made directly to the Franchisee. Our mission is to uplift and enhance those in our community through the power of flawless blow outs and beauty. Our bars offer an inclusive space where people of all ages, ethnicities and sexual identities feel welcomed, represented, and gorgeous. Why You'll Love Working Here: You'll earn money right away with a predictable hourly wage, commissions & bonuses Flexible hours for work-life balance Benefits such as paid time off and employee discounts Complimentary beauty services and product discounts Our team of professionals supports one another, shares clients, and has fun You'll develop your customer service and sales skills Career advancement opportunities You'll get ongoing paid training and education, including access to Blo's exclusive education platform We are busy with members, other regulars and new customers We work with amazing brand partners such as UNITE, Color Wow, Olaplex and Bare Minerals Responsibilities: Create and maintain an exceptional customer service experience for our guests. Work with scheduling/booking software to manage appointments and check guests in/out smoothly and quickly Support the team of hair stylists and makeup artists Be professional and friendly and know how to diffuse any tense situations. Grow the business with recommendations and suggestions that lead to product sales, service upgrades and membership sign-ups. Participate in regular training and skill-development opportunities. Work collaboratively and support your teammates. Participate in maintaining a clean, safe, and professional workspace Coordinate guest services and events, ensuring seamless execution and satisfaction. Manage guest communications through various channels, including phone and email. Support marketing initiatives by promoting special events and services to guests. Requirements: High school diploma or equivalent; relevant experience in hospitality preferred. Salon experience is an asset. Exceptional communication and interpersonal skills to engage with diverse guests. Strong organizational skills with the ability to multitask in a fast-paced environment. Proficiency in customer service software and basic office applications. Ability to work flexible hours, including evenings and weekends as needed (Thursday - Saturday are high volume days and required). Positive attitude and a passion for creating memorable guest experiences. Experience in event coordination is a plus. Must be a team player, dedicated to contributing to a collaborative work environment. Compensation: $15.00 - $20.00 per hour