Complete Health
Revenue Cycle Coordinator
Location: 70 Plaza Drive, Pell City, AL 35128 OR 339 Walker Chapel Plaza Suite 115, Fultondale, AL 35068 Schedule: Monday-Friday 8am-5pm Pay Range: $15-16.50 per hour, dependent on experience Summary Of Job Duties: The Revenue Cycle Coordinator will support and assist all aspects of revenue cycle management. Essential Job Functions: Assist front office staff with insurance eligibility & benefits, determine patient responsibility due, and patient account questions as needed Answer billing phone calls and communicate with patients professionally regarding claims, payments, insurance inquiries, account updates, and any other billing matter. Resolve claim denials, working claim holds, and researching issues with claim payment in a timely manner. Maintain the collections process and collect patient balances in a timely manner. Resolve unpostable records and research missing correspondence/EOBs Assist with reviewing and processing refund requests, charge backs, returns, and NSF checks. Submit electronic claims when necessary. Collaborate with revenue cycle analyst to improve billing and collections processes Responsible for ensuring patients are in the appropriate insurance package based on Value Base Care rosters. Cross train in other aspects of the department as assigned Other special projects or duties as assigned Knowledge/Skills/Abilities: Ability to work under pressure and meet deadlines. Ability to prioritize and multi-task Ability to problem solve and pay attention to detail Possess strong communication skills, both written and verbal Possess a professional attitude and teamwork mentality
Location: 70 Plaza Drive, Pell City, AL 35128 OR 339 Walker Chapel Plaza Suite 115, Fultondale, AL 35068 Schedule: Monday-Friday 8am-5pm Pay Range: $15-16.50 per hour, dependent on experience Summary Of Job Duties: The Revenue Cycle Coordinator will support and assist all aspects of revenue cycle management. Essential Job Functions: Assist front office staff with insurance eligibility & benefits, determine patient responsibility due, and patient account questions as needed Answer billing phone calls and communicate with patients professionally regarding claims, payments, insurance inquiries, account updates, and any other billing matter. Resolve claim denials, working claim holds, and researching issues with claim payment in a timely manner. Maintain the collections process and collect patient balances in a timely manner. Resolve unpostable records and research missing correspondence/EOBs Assist with reviewing and processing refund requests, charge backs, returns, and NSF checks. Submit electronic claims when necessary. Collaborate with revenue cycle analyst to improve billing and collections processes Responsible for ensuring patients are in the appropriate insurance package based on Value Base Care rosters. Cross train in other aspects of the department as assigned Other special projects or duties as assigned Knowledge/Skills/Abilities: Ability to work under pressure and meet deadlines. Ability to prioritize and multi-task Ability to problem solve and pay attention to detail Possess strong communication skills, both written and verbal Possess a professional attitude and teamwork mentality