AdventHealth
Consumer Access Specialist
At AdventHealth Parker, our philosophy creates an environment where nurses are respected, trained, and equipped to provide the highest level of patient care. We believe that when nurses are skilled, confident, and satisfied with their career, patients' outcomes improve, and that truly is the best of science and spirit. AdventHealth Parker has achieved Magnet designation for excellence in nursing services by the American Nurses Credential Center's (ANCC) Magnet Recognition Program, the largest and most prominent nursing credentialing organization in the United States. The Magnet designation places Parker among healthcare organizations that demonstrate excellence in nursing practice and adherence to national standards for the organization and delivery of nursing services. Parker completed a rigorous evaluation that included extensive interviews and a review of nursing services. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. The role you'll contribute: Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests, and receives payments for services, performs cashiering functions, clears registration errors, and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed. The value you'll bring to the team: Proactively seeks assistance to improve any responsibilities assigned to their role. Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience. Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area. Meets and exceeds productivity standards determined by department leadership. The expertise and experiences you'll need to succeed: Required qualifications: High School Grad or Equiv Preferred qualifications: Associate 1 relevant healthcare experience Certified Healthcare Access Associate (CHAA) Certified Revenue Cycle Rep (CRCR) This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Category: Patient Financial Services Organization: AdventHealth Parker Schedule: Full-time Shift: 1 - Day Req ID: 25031896 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
At AdventHealth Parker, our philosophy creates an environment where nurses are respected, trained, and equipped to provide the highest level of patient care. We believe that when nurses are skilled, confident, and satisfied with their career, patients' outcomes improve, and that truly is the best of science and spirit. AdventHealth Parker has achieved Magnet designation for excellence in nursing services by the American Nurses Credential Center's (ANCC) Magnet Recognition Program, the largest and most prominent nursing credentialing organization in the United States. The Magnet designation places Parker among healthcare organizations that demonstrate excellence in nursing practice and adherence to national standards for the organization and delivery of nursing services. Parker completed a rigorous evaluation that included extensive interviews and a review of nursing services. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. The role you'll contribute: Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests, and receives payments for services, performs cashiering functions, clears registration errors, and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed. The value you'll bring to the team: Proactively seeks assistance to improve any responsibilities assigned to their role. Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience. Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area. Meets and exceeds productivity standards determined by department leadership. The expertise and experiences you'll need to succeed: Required qualifications: High School Grad or Equiv Preferred qualifications: Associate 1 relevant healthcare experience Certified Healthcare Access Associate (CHAA) Certified Revenue Cycle Rep (CRCR) This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Category: Patient Financial Services Organization: AdventHealth Parker Schedule: Full-time Shift: 1 - Day Req ID: 25031896 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.