USA Jobs
(USA) Asset Protection Operations Coach Trainee
USA Jobs, Ville Platte, Louisiana, United States, 70586
Asset Protection Manager
This position involves detecting, deterring, investigating, and resolving violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal activities. It also includes conducting investigations relating to the operations and policies of the company, obtaining evidence, taking statements, writing case reports, and providing courtroom testimony as needed. Additionally, it involves participating in collaborative efforts with other investigative entities. The role also includes monitoring safety and risk controls within a facility by ensuring an effective safety program is in place, supervising the safety team, identifying accident trends to develop and implement solutions to prevent accidents, observing work practices, and providing training to associates on accident prevention techniques. It also involves communicating plans to minimize accidents and overseeing safety reviews and implementing plans to improve safety. Facility level training and execution of asset protection, safety functions, and claims and receiving procedures are managed by reviewing the application of policies, procedures, compliance guidelines, identifying gaps in expectations versus training levels, determining training needs, and developing and delivering the training where needed. Claims and receiving operations are managed by ensuring proper policies and procedures are followed, ensuring timely processing of claims, providing direction for claims or receiving issues, and maintaining necessary documentation and reporting. The position models and demonstrates exceptional customer service standards to store associates, following and demonstrating the One Best Way service model, managing and supporting customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved, developing and implementing action plans to correct deficiencies, and providing process improvement leadership to ensure a high-quality customer experience. The role drives the financial performance and sales of the designated store area by reviewing and evaluating Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area. Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, ensuring awareness, and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction, introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively. Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives, building accountability for policies and procedures, measuring adherence to loss prevention policies and procedures, reviewing variances to inventory reports, conducting operational and preinventory reviews, gathering data, auditing results, and monitoring deficiency trends, identifying improvement opportunities, communicating and working with managers and associates to determine corrections needed to inventory controls, and influencing the implementation and execution of control corrections and teaching managers and associates operational controls and processes in multiple stores. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices, supporting and aligning efforts to meet customer and business needs, and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans, using the Open Door Policy, and demonstrating and assisting others with how to apply these in executing business processes and practices.
This position involves detecting, deterring, investigating, and resolving violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal activities. It also includes conducting investigations relating to the operations and policies of the company, obtaining evidence, taking statements, writing case reports, and providing courtroom testimony as needed. Additionally, it involves participating in collaborative efforts with other investigative entities. The role also includes monitoring safety and risk controls within a facility by ensuring an effective safety program is in place, supervising the safety team, identifying accident trends to develop and implement solutions to prevent accidents, observing work practices, and providing training to associates on accident prevention techniques. It also involves communicating plans to minimize accidents and overseeing safety reviews and implementing plans to improve safety. Facility level training and execution of asset protection, safety functions, and claims and receiving procedures are managed by reviewing the application of policies, procedures, compliance guidelines, identifying gaps in expectations versus training levels, determining training needs, and developing and delivering the training where needed. Claims and receiving operations are managed by ensuring proper policies and procedures are followed, ensuring timely processing of claims, providing direction for claims or receiving issues, and maintaining necessary documentation and reporting. The position models and demonstrates exceptional customer service standards to store associates, following and demonstrating the One Best Way service model, managing and supporting customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved, developing and implementing action plans to correct deficiencies, and providing process improvement leadership to ensure a high-quality customer experience. The role drives the financial performance and sales of the designated store area by reviewing and evaluating Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area. Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, ensuring awareness, and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction, introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively. Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives, building accountability for policies and procedures, measuring adherence to loss prevention policies and procedures, reviewing variances to inventory reports, conducting operational and preinventory reviews, gathering data, auditing results, and monitoring deficiency trends, identifying improvement opportunities, communicating and working with managers and associates to determine corrections needed to inventory controls, and influencing the implementation and execution of control corrections and teaching managers and associates operational controls and processes in multiple stores. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices, supporting and aligning efforts to meet customer and business needs, and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans, using the Open Door Policy, and demonstrating and assisting others with how to apply these in executing business processes and practices.