NewGround
Office Manager
NewGround is the leading design and delivery firm creating dynamic, branded environments that inspire and align with clients' strategic goals. Guided by our core values, we prioritize the growth and well-being of our teams and clients in every project. To help us deliver on this commitment, the Office Manager will be essential in maintaining the professionalism, hospitality, and operational excellence of our St. Louis headquarters while supporting office standards across all locations. This role oversees daily office operations, coordinates facilities and vendor services, supports internal events and cultural initiatives, manages hospitality for meetings and visitors, and assists the Director of Human Resources with HR initiatives and logistics to foster a collaborative, service-driven office culture that enhances the employee experience. Key Attributes
Strong organizational and logistical skills with exceptional attention to detail. Excellent hospitality instincts and guest service orientation. Professional, courteous verbal and written communication skills. Ability to maintain confidentiality and handle sensitive information with discretion. Ability to work independently, prioritize effectively, and manage multiple timelines. Budget conscious and resourceful in managing supplies and services. Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Demonstrates a servant leadership mindset. Primary Responsibilities
Oversee daily office support functions at the St. Louis headquarters, ensuring a clean, organized, and welcoming environment for employees and visitors. Coordinate facility related services, such as cleaning, HVAC, plumbing, lighting, and general building maintenance, by working with property management and approved vendors. Maintain and replenish office supplies in alignment with budget and usage needs. Manage snack and beverage programs to create a welcoming environment. Serve as the primary hospitality contact for internal and external visitors, including greeting guests, preparing meeting spaces, and managing refreshments or meals. Provide logistical support for client visits, including meeting space preparation, catering, and parking arrangements. Plan and support employee engagement events and cultural activities, such as in-office celebrations, team lunches, holiday gatherings, and companywide programs. Assist with setup and logistics for internal meetings and visits from employees in other offices. Collaborate with regional contacts to ensure consistent office standards, resources, and hospitality experiences across all NewGround locations. Partner with HR and IT teams to ensure new hire workstations are ready for start dates, including workspace setup and basic welcome logistics. Support administrative functions such as mail and shipping, office signage, and facility access cards. Serve as a Notary Public for company related documents. Perform other duties as assigned or apparent. Expectations
Serve as a welcoming, professional presence in the St. Louis office. Manage and coordinate logistics for meetings and events effectively. Maintain an organized, clean, and well supplied office environment. Demonstrate hospitality and care toward all clients, guests, and employees. Display a service mindset and high attention to detail in every interaction. Maintain confidentiality and handle sensitive information appropriately at all times. Contribute to a positive internal culture through thoughtful event and environment support. Communicate effectively with the Human Resources team regarding challenges, updates, and improvement ideas. Education and Experience
Bachelor's degree in Business Administration, Hospitality, or a related field preferred. Minimum of 3
5 years of experience in office management, workplace operations, event coordination, or corporate hospitality. Must be a Notary Public or willing to obtain certification upon hire. Experience in a professional services, agency, or corporate office environment.
NewGround is the leading design and delivery firm creating dynamic, branded environments that inspire and align with clients' strategic goals. Guided by our core values, we prioritize the growth and well-being of our teams and clients in every project. To help us deliver on this commitment, the Office Manager will be essential in maintaining the professionalism, hospitality, and operational excellence of our St. Louis headquarters while supporting office standards across all locations. This role oversees daily office operations, coordinates facilities and vendor services, supports internal events and cultural initiatives, manages hospitality for meetings and visitors, and assists the Director of Human Resources with HR initiatives and logistics to foster a collaborative, service-driven office culture that enhances the employee experience. Key Attributes
Strong organizational and logistical skills with exceptional attention to detail. Excellent hospitality instincts and guest service orientation. Professional, courteous verbal and written communication skills. Ability to maintain confidentiality and handle sensitive information with discretion. Ability to work independently, prioritize effectively, and manage multiple timelines. Budget conscious and resourceful in managing supplies and services. Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Demonstrates a servant leadership mindset. Primary Responsibilities
Oversee daily office support functions at the St. Louis headquarters, ensuring a clean, organized, and welcoming environment for employees and visitors. Coordinate facility related services, such as cleaning, HVAC, plumbing, lighting, and general building maintenance, by working with property management and approved vendors. Maintain and replenish office supplies in alignment with budget and usage needs. Manage snack and beverage programs to create a welcoming environment. Serve as the primary hospitality contact for internal and external visitors, including greeting guests, preparing meeting spaces, and managing refreshments or meals. Provide logistical support for client visits, including meeting space preparation, catering, and parking arrangements. Plan and support employee engagement events and cultural activities, such as in-office celebrations, team lunches, holiday gatherings, and companywide programs. Assist with setup and logistics for internal meetings and visits from employees in other offices. Collaborate with regional contacts to ensure consistent office standards, resources, and hospitality experiences across all NewGround locations. Partner with HR and IT teams to ensure new hire workstations are ready for start dates, including workspace setup and basic welcome logistics. Support administrative functions such as mail and shipping, office signage, and facility access cards. Serve as a Notary Public for company related documents. Perform other duties as assigned or apparent. Expectations
Serve as a welcoming, professional presence in the St. Louis office. Manage and coordinate logistics for meetings and events effectively. Maintain an organized, clean, and well supplied office environment. Demonstrate hospitality and care toward all clients, guests, and employees. Display a service mindset and high attention to detail in every interaction. Maintain confidentiality and handle sensitive information appropriately at all times. Contribute to a positive internal culture through thoughtful event and environment support. Communicate effectively with the Human Resources team regarding challenges, updates, and improvement ideas. Education and Experience
Bachelor's degree in Business Administration, Hospitality, or a related field preferred. Minimum of 3
5 years of experience in office management, workplace operations, event coordination, or corporate hospitality. Must be a Notary Public or willing to obtain certification upon hire. Experience in a professional services, agency, or corporate office environment.