Crypto.com
Technical Writer
Our Product Management team drives product initiatives from inception through execution, making impacts and launching products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Responsibilities:
Educate & Inspire: Own the end-to-end documentation lifecycle for our platform and APIs, including user-facing help pages and feature guides. Develop content that engages and educatesstep-by-step tutorials, best-practice guides, FAQs, technical blog posts, and more. Make Features Discoverable: Write clear, concise, and compelling help documentation for every feature of our Exchange, ensuring users can unlock the full potential of our platform. Be a Developer Advocate: Translate complex technical concepts and code (Python, Go, TypeScript, etc.) into accessible examples and guides for both technical and non-technical audiences. Create content that motivates people to build with our APIs, not just reference them. Collaborate & Lead: Work closely with product and engineering teams to stay ahead of new features and updates. Define and maintain documentation standards for voice, tone, and style. Expand Our Reach: Contribute to client-facing resources, including FAQs, blog posts, and educational materials. Help shape our community's learning experience through engaging content across multiple channels. Requirements:
5+ years of technical writing experience Domain expertise in crypto trading and/or exchange platforms is a plus. Portfolio showcasing your ability to explain complex technical topics with clarity and impact. Ability to read and understand code in multiple programming languages. Strong collaboration skillsyou're comfortable working with cross-functional teams in a fast-paced, agile environment. Passion for technology and a genuine empathy for the developer and user experience. Degree in Computer Science, Communications, or a related field. Experience creating video tutorials is a plus. Empowered to think big. Try new opportunities while working with a talented, ambitious, and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Competitive salary. Medical insurance package with extended coverage to dependents. Attractive annual leave entitlement including: birthday, work anniversary. Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up. Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: crypto.com visa card provided upon joining. Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Our Product Management team drives product initiatives from inception through execution, making impacts and launching products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Responsibilities:
Educate & Inspire: Own the end-to-end documentation lifecycle for our platform and APIs, including user-facing help pages and feature guides. Develop content that engages and educatesstep-by-step tutorials, best-practice guides, FAQs, technical blog posts, and more. Make Features Discoverable: Write clear, concise, and compelling help documentation for every feature of our Exchange, ensuring users can unlock the full potential of our platform. Be a Developer Advocate: Translate complex technical concepts and code (Python, Go, TypeScript, etc.) into accessible examples and guides for both technical and non-technical audiences. Create content that motivates people to build with our APIs, not just reference them. Collaborate & Lead: Work closely with product and engineering teams to stay ahead of new features and updates. Define and maintain documentation standards for voice, tone, and style. Expand Our Reach: Contribute to client-facing resources, including FAQs, blog posts, and educational materials. Help shape our community's learning experience through engaging content across multiple channels. Requirements:
5+ years of technical writing experience Domain expertise in crypto trading and/or exchange platforms is a plus. Portfolio showcasing your ability to explain complex technical topics with clarity and impact. Ability to read and understand code in multiple programming languages. Strong collaboration skillsyou're comfortable working with cross-functional teams in a fast-paced, agile environment. Passion for technology and a genuine empathy for the developer and user experience. Degree in Computer Science, Communications, or a related field. Experience creating video tutorials is a plus. Empowered to think big. Try new opportunities while working with a talented, ambitious, and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Competitive salary. Medical insurance package with extended coverage to dependents. Attractive annual leave entitlement including: birthday, work anniversary. Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up. Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: crypto.com visa card provided upon joining. Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.