RXO
Associate Specialist, Logistics - 2nd Shift
Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an Associate Specialist, Logistics, you will deliver exceptional service to our customers and drivers before, during and after the call. What your day-to-day will look like: Monitor and track pickups and deliveries, and notify customers of any deviation from the run schedule Answer incoming driver and customer calls/emails, and take care of their needs Call and get updates from drivers/carriers and input accurate information into the dispatch system Communicate any issues with customers/drivers Monitor and update all Active Run problems What you'll need to excel: Strong organizational and time management skills, including multitasking and managing customer expectations in a fast-paced environment Basic computer skills It'd be great if you also have: Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends Experience dealing with high phone volume in a deadline-driven environment Strong driver and customer interaction experience Experience with Microsoft Office Excellent phone communication skills Knowledge of the transportation industry In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background
the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Competitive pay Health, dental and vision insurance 401(k) with company match Life insurance, disability Employee Assistance Program (EAP) Paid time off Tuition reimbursement program Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now to learn about future opportunities.
Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an Associate Specialist, Logistics, you will deliver exceptional service to our customers and drivers before, during and after the call. What your day-to-day will look like: Monitor and track pickups and deliveries, and notify customers of any deviation from the run schedule Answer incoming driver and customer calls/emails, and take care of their needs Call and get updates from drivers/carriers and input accurate information into the dispatch system Communicate any issues with customers/drivers Monitor and update all Active Run problems What you'll need to excel: Strong organizational and time management skills, including multitasking and managing customer expectations in a fast-paced environment Basic computer skills It'd be great if you also have: Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends Experience dealing with high phone volume in a deadline-driven environment Strong driver and customer interaction experience Experience with Microsoft Office Excellent phone communication skills Knowledge of the transportation industry In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background
the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Competitive pay Health, dental and vision insurance 401(k) with company match Life insurance, disability Employee Assistance Program (EAP) Paid time off Tuition reimbursement program Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now to learn about future opportunities.