Laurel MD Endoscopy ASC LLC
Job Description
Job Description
POSITION SUMMARY: Underneath the supervision of the Center Leader or Office Manager, responsible for areas such as insurance verification, scheduling of surgical procedures,
billing/coding/accounts
receivable, accounts payable records or transcription of operative procedures. Promotes a favorable image of the Center to physicians, patients, insurance companies, and the general public. This is a 3 month Full-time to PRN position.
WORK ENVIRONMENT: • Days and hours of work may vary to meet patient needs • The Center is a well-lit, ventilated and climate-controlled environment. The Center may require decreased lighting to meet patient care needs, such as laser rooms and some OR/Procedure rooms • Staff will work with medical and office equipment, some of which will have moving parts • Noise level is usually quiet to moderate • Staff may have exposure to blood and other potentially infectious body fluids and materials or toxic chemicals and cleaning solutions • The Center procedure rooms are often small, and due to equipment may have little room to work around and may necessitate reaching, pulling, pushing • Staff will work in close proximity to patients and co-workers • Surgical, or N95 masks are not required, but recommended
ESSENTIAL DUTIES AND RESPONSIBILITIES: • Serves as telephone and front desk operator for center; routes incoming calls properly and takes accurate messages when unable to connect caller to requested party • Receives and distributes all mail and special deliveries • Greets patients and provides necessary paperwork for completion • Notifies appropriate nursing staff that patient is present after patient has completed paperwork • Ensures that visiting vendors/agency
guest/representatives
have appropriate badges and do not interfere with patient care or confidentiality • Ensures all guests sign Visitor Log • Prints out all labels, forms, etc., for patient charts and assembles charts after appointment date • Scans in all patient records/documents withing 24-business hours • Ensures all patient records has signatures from appropriate clinical providers • Makes copies of all checks with EOBs, credit card slips, and cash received from patients and places in patient chart • Separates EOBs from checks and attaches original EOB to copy • Issues appropriate receipts, and documentation, when receiving payments by cash or check directly from patients • Verifies credit cards if used and issues appropriate duplicate receipts • Upload all checks, credit card slips, and cash received to payments‐received log, and computer documentation, showing type of payment separately by end of day • If there are separate billing accounts (i.e., center, anesthesia, physicians), sorts and posts each to separate payments‐received log, if required • Balances log to cash/checks/credit card payments, if required • Completes deposit log for patient and insurance payments • Completes separate deposit log for other types of payments, if required (e.g., refund of overpayment from accounts payable, etc.) • Gives balanced payments‐received log, deposit log ,and originals and copies of all cash, credit card slips, and checks received to Business Office Manager, if required • Demonstrates courtesy and helpfulness toward patients and their families • Participates in continuing education and other learning experiences • Maintains membership in relevant professional organizations, if required • Seeks new learning experiences by accepting challenging opportunities and responsibilities • Initiates and welcomes suggestions and recommendations • Regular and predictable attendance • Performs other duties as assigned QUALIFICATIONS: • High School Diploma or GED • One (1) year of
medical office experience , preferably in an Ambulatory Surgery Center (ASC) • Experience in Endoscopy/Multi‐ specialty/Ophthalmology/ASC,
preferred • Basic computer skill with a strong knowledge of ICD 10 • Strong knowledge of CPT (certification preferred not required) • Ability to speak and understand the English language, bilingual preferred • Strong ethical and moral character references
Job Description
POSITION SUMMARY: Underneath the supervision of the Center Leader or Office Manager, responsible for areas such as insurance verification, scheduling of surgical procedures,
billing/coding/accounts
receivable, accounts payable records or transcription of operative procedures. Promotes a favorable image of the Center to physicians, patients, insurance companies, and the general public. This is a 3 month Full-time to PRN position.
WORK ENVIRONMENT: • Days and hours of work may vary to meet patient needs • The Center is a well-lit, ventilated and climate-controlled environment. The Center may require decreased lighting to meet patient care needs, such as laser rooms and some OR/Procedure rooms • Staff will work with medical and office equipment, some of which will have moving parts • Noise level is usually quiet to moderate • Staff may have exposure to blood and other potentially infectious body fluids and materials or toxic chemicals and cleaning solutions • The Center procedure rooms are often small, and due to equipment may have little room to work around and may necessitate reaching, pulling, pushing • Staff will work in close proximity to patients and co-workers • Surgical, or N95 masks are not required, but recommended
ESSENTIAL DUTIES AND RESPONSIBILITIES: • Serves as telephone and front desk operator for center; routes incoming calls properly and takes accurate messages when unable to connect caller to requested party • Receives and distributes all mail and special deliveries • Greets patients and provides necessary paperwork for completion • Notifies appropriate nursing staff that patient is present after patient has completed paperwork • Ensures that visiting vendors/agency
guest/representatives
have appropriate badges and do not interfere with patient care or confidentiality • Ensures all guests sign Visitor Log • Prints out all labels, forms, etc., for patient charts and assembles charts after appointment date • Scans in all patient records/documents withing 24-business hours • Ensures all patient records has signatures from appropriate clinical providers • Makes copies of all checks with EOBs, credit card slips, and cash received from patients and places in patient chart • Separates EOBs from checks and attaches original EOB to copy • Issues appropriate receipts, and documentation, when receiving payments by cash or check directly from patients • Verifies credit cards if used and issues appropriate duplicate receipts • Upload all checks, credit card slips, and cash received to payments‐received log, and computer documentation, showing type of payment separately by end of day • If there are separate billing accounts (i.e., center, anesthesia, physicians), sorts and posts each to separate payments‐received log, if required • Balances log to cash/checks/credit card payments, if required • Completes deposit log for patient and insurance payments • Completes separate deposit log for other types of payments, if required (e.g., refund of overpayment from accounts payable, etc.) • Gives balanced payments‐received log, deposit log ,and originals and copies of all cash, credit card slips, and checks received to Business Office Manager, if required • Demonstrates courtesy and helpfulness toward patients and their families • Participates in continuing education and other learning experiences • Maintains membership in relevant professional organizations, if required • Seeks new learning experiences by accepting challenging opportunities and responsibilities • Initiates and welcomes suggestions and recommendations • Regular and predictable attendance • Performs other duties as assigned QUALIFICATIONS: • High School Diploma or GED • One (1) year of
medical office experience , preferably in an Ambulatory Surgery Center (ASC) • Experience in Endoscopy/Multi‐ specialty/Ophthalmology/ASC,
preferred • Basic computer skill with a strong knowledge of ICD 10 • Strong knowledge of CPT (certification preferred not required) • Ability to speak and understand the English language, bilingual preferred • Strong ethical and moral character references