Four Seasons Hotels
Front Desk Spa Attendant
Four Seasons Hotel Seattle is looking for a Front Desk Spa Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Front Desk Spa Attendants are a part of a dynamic team that provides award-winning service to our guests. This position reports to the Director of Spa. U.S. work authorization is required for this position. Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine "100 Best Companies to Work For" rankings every year since 1998. Overlooking Elliott Bay and Puget Sound, our luxurious guestrooms are steps away from Pike Place Market, the Seattle Art Museum, and world-class shopping. In partnership with acclaimed Seattle chef Ethan Stowell, we are proud to showcase simply prepared Northwest food and drink in Goldfinch Tavern, our signature restaurant. Key Elements of the Job
Maintain cleanliness and spa standards in locker rooms, fitness center, Spa Lobby, Relaxation Lounge and Pool Deck. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; complaint resolution and assistance with spa-related guest inquiries Assist guests at the Spa Reception Desk with booking treatments, paying for treatments, gift cards, and retail items. Assist guests to their Spa service appointments Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort. Work harmoniously and professionally with co-workers and supervisors including assisting other staff with set-up and breakdown of their respective treatment areas when needed. Communicate clearly through written and verbal methods Preferred Qualifications and Skills
High school education (some college preferred) Previous experience in a spa environment An innate ability to communicate one-on-one with guests and provide intuitive service A keen eye for detail and consistency Positive demeanor and energetic spirit What to Expect from Your Work Experience
Be part of a cohesive team with a singular focus on creating the best possible guest experience Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons Be encouraged to demonstrate your professional passion Have career growth opportunities both within Four Seasons Hotel Seattle and worldwide with our company Receive an hourly rate of $24.04, along with a comprehensive benefit plan Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program Receive a complimentary meal when at work in our employee cafeteria
Four Seasons Hotel Seattle is looking for a Front Desk Spa Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Front Desk Spa Attendants are a part of a dynamic team that provides award-winning service to our guests. This position reports to the Director of Spa. U.S. work authorization is required for this position. Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine "100 Best Companies to Work For" rankings every year since 1998. Overlooking Elliott Bay and Puget Sound, our luxurious guestrooms are steps away from Pike Place Market, the Seattle Art Museum, and world-class shopping. In partnership with acclaimed Seattle chef Ethan Stowell, we are proud to showcase simply prepared Northwest food and drink in Goldfinch Tavern, our signature restaurant. Key Elements of the Job
Maintain cleanliness and spa standards in locker rooms, fitness center, Spa Lobby, Relaxation Lounge and Pool Deck. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; complaint resolution and assistance with spa-related guest inquiries Assist guests at the Spa Reception Desk with booking treatments, paying for treatments, gift cards, and retail items. Assist guests to their Spa service appointments Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort. Work harmoniously and professionally with co-workers and supervisors including assisting other staff with set-up and breakdown of their respective treatment areas when needed. Communicate clearly through written and verbal methods Preferred Qualifications and Skills
High school education (some college preferred) Previous experience in a spa environment An innate ability to communicate one-on-one with guests and provide intuitive service A keen eye for detail and consistency Positive demeanor and energetic spirit What to Expect from Your Work Experience
Be part of a cohesive team with a singular focus on creating the best possible guest experience Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons Be encouraged to demonstrate your professional passion Have career growth opportunities both within Four Seasons Hotel Seattle and worldwide with our company Receive an hourly rate of $24.04, along with a comprehensive benefit plan Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program Receive a complimentary meal when at work in our employee cafeteria