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Kentech Consulting, Inc.

INTAKE COORDINATOR (1099)

Kentech Consulting, Inc., Miami, Florida, United States, 33134

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KENTECH Consulting Inc is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com - 1st consumer background checking system of its kind, and ClarityIQ a high-tech/high-touch investigative case management system.

MISSION We're on a mission to help the world make clear and informed hiring decisions

VALUE In order to achieve our team, exhibit the behaviors and core values aligned with this mission http://www.ekentech.com/core-values

Customer Focused:

We are customer-focused and results-driven Growth Minded:

We believe in collaborative learning and industry best practices to deliver excellence. Fact Finders:

We are passionate investigators for discovery and truth. Community and Employee Partnerships:

We believe there is no greater power for transformation than delivering on what communities and employees care about.

IMPACT As a small agile company, we seek high performers who relish in the idea that their effort will directly impact our customers and help shape the next evolution of background investigations.

Are you a

highly organized and detail-oriented professional

who thrives in a fast-paced environment? Do you enjoy ensuring

smooth communication between departments

and maintaining

accurate, precise information ?

KENTECH Consulting Inc. is seeking a

customer-focused Intake Specialist

to serve as the

first point of contact

in our

background investigation process . In this role, you will play a

critical part

in ensuring timely and efficient service delivery by

facilitating seamless case intake and handoff .

Key Responsibilities

Case Intake & Data Management

- Serve as the

initial point of contact

for incoming background check requests, ensuring accurate

data capture and case setup .

Interdepartmental Coordination

- Work closely with

Investigative Analysts and Verifications teams

to ensure

smooth handoffs and consistency in service delivery .

Data Validation & Accuracy

- Review and validate

incoming client information , addressing missing details to

minimize delays .

Case Management & Record-Keeping

- Maintain accurate intake records in

ClarityIQ , our case management system.

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Prioritization & Time Management

- Manage intake tasks based on

client requirements, service standards, and deadlines .

Client Communication & Support

- Engage with clients to clarify initial information, fostering

strong relationships and proactive communication .

Process Improvement

- Contribute to

ongoing enhancements

in intake processes to improve efficiency and

client satisfaction .

Qualifications & Experience

• 1+ years of experience

in

intake, customer service, or administrative roles

(experience in

healthcare, social services, legal, or background screening

is a plus). • Strong attention to detail

and accuracy in

data entry and record-keeping . • Effective communication skills

(both written and verbal) with a

customer-first approach . • Tech-savvy

- Comfortable using

case management systems or CRM software

(experience with ClarityIQ is a plus). • Ability to adapt

to evolving processes and priorities in a

dynamic work environment .

Desired Soft Skills

Critical Thinking

- Ability to

evaluate information accurately

and make

informed decisions . Clear Communication

- Strong verbal and written skills for

client and team interactions . Attention to Detail

- Commitment to

thorough and accurate data handling . Team Collaboration

- Ability to

work cooperatively across departments

to meet shared goals. Problem-Solving

- A

proactive approach

to addressing challenges and

streamlining processes .

Why Join KENTECH?

Remote & Flexible

- Work from anywhere while supporting a

fast-growing team . Professional Development

- Access to

training and career growth opportunities . Make an Impact

- Be part of a

mission-driven company

that values

accuracy, efficiency, and innovation .

Apply Now!

If you're a

detail-oriented professional

with a passion for

client service and operational efficiency , we want to hear from you!

KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

WHO WE ARE

KENTECH Consulting, Inc

is a premier U.S.-based background investigation solutions firm and licensed Private Detective Agency. Our team of investigative experts blends cutting-edge technology with industry insight to deliver fast, accurate, and comprehensive reports. With deep cross-industry experience, we provide fully

compliant

investigative services that meet the high demands of today's business environment.

WHAT WE DO

We offer

customized background screening solutions

tailored to meet the needs of diverse industries. Our advanced tools and digital platforms allow us to conduct background and security checks

up to 75% faster

than traditional methods. With

real-time access to over 500 million records , KENTECH is a trusted authority in background checking technology across the U.S.

OUR VISION

To help the world make clear and informed decisions.

OUR MISSION

To deliver fast, accurate, and secure background investigations on a global scale-supporting safer hiring decisions and stronger communities.

CAREERS AT KENTECH

We're building a team of remarkable individuals who are:

Critical thinkers

and problem solvers who see challenges as opportunities Driven professionals

who create meaningful impact through their ideas and results Mission-driven

collaborators who believe in the power of digital identity to create safer environments Naturally curious

and eager to innovate in an ever-changing landscape Team players

who believe in the value of camaraderie, laughter, and high standards

WHO THRIVES HERE?

People who never back down from a tough challenge Professionals who bring their best every day-and uplift others around them Individuals who value purpose, performance, and a good laugh Teammates who want to shape the future of digital security and identification You, if you're reading this and thinking: "This sounds like my kind of place."

YOUR NEXT CHAPTER STARTS HERE

Ready to do work that matters with people who care? Explore our current openings-your future team is waiting