TEKsystems
Desktop
Contract Type: Long-Term Contract (Extension Based on Performance)
Our customer is seeking a dedicated Desktop Analyst for a long-term contract role with the potential for extension based on performance. This is a break/fix support role in a manufacturing environment, requiring comfort with working on ladders and scissor lifts.
The IT Plant Support Analyst will provide hands-on technical support at plant locations, ensuring the performance, availability, and security of IT systems and infrastructure. This role is critical in maintaining uptime and supporting plant operations, while also contributing to global IT initiatives.
Key Responsibilities:
* Provide on-site support for hardware, phones, and other IT-related issues. * Troubleshoot and resolve issues related to workstations, servers, networking equipment, and plant-connected devices. * Perform installations, upgrades, and repairs on IT-supported hardware and software. * Maintain clear communication with plant partners during issue resolution and system outages. * Use the Service Management tool to log, track, and update support tickets. * Roll out new IT processes, hardware, and software at the plant level. * Collaborate with contractors and engineers to ensure compliance with IT policies. * Participate in or lead small to medium-sized IT projects using enterprise project management tools. * Provide 24/7 support coverage as needed for the assigned plant or region. * Document plant support processes and contribute to continuous improvement initiatives. Required Skills:
* Strong troubleshooting and customer service skills. * Experience with Active Directory, SCCM, Office 365, and network support. * Familiarity with Cat6 and fiber optic cabling. * Ability to work safely on ladders and scissor lifts in a manufacturing setting. Preferred Qualifications:
* 1 to 2 years of IT support experience in a manufacturing environment. * Ability to analyze support trends and recommend improvements. * Strong communication skills and the ability to work cross-functionally with global IT teams. Top Technical Skills:
* Troubleshooting * Active Directory * SCCM * Network Support * Customer Service *Pay and Benefits* The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Beloit,WI. *Application Deadline* This position is anticipated to close on Aug 22, 2025. h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
* Provide on-site support for hardware, phones, and other IT-related issues. * Troubleshoot and resolve issues related to workstations, servers, networking equipment, and plant-connected devices. * Perform installations, upgrades, and repairs on IT-supported hardware and software. * Maintain clear communication with plant partners during issue resolution and system outages. * Use the Service Management tool to log, track, and update support tickets. * Roll out new IT processes, hardware, and software at the plant level. * Collaborate with contractors and engineers to ensure compliance with IT policies. * Participate in or lead small to medium-sized IT projects using enterprise project management tools. * Provide 24/7 support coverage as needed for the assigned plant or region. * Document plant support processes and contribute to continuous improvement initiatives. Required Skills:
* Strong troubleshooting and customer service skills. * Experience with Active Directory, SCCM, Office 365, and network support. * Familiarity with Cat6 and fiber optic cabling. * Ability to work safely on ladders and scissor lifts in a manufacturing setting. Preferred Qualifications:
* 1 to 2 years of IT support experience in a manufacturing environment. * Ability to analyze support trends and recommend improvements. * Strong communication skills and the ability to work cross-functionally with global IT teams. Top Technical Skills:
* Troubleshooting * Active Directory * SCCM * Network Support * Customer Service *Pay and Benefits* The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Beloit,WI. *Application Deadline* This position is anticipated to close on Aug 22, 2025. h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.