Job Opportunity At Highmark Inc.
HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve. This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees.
Essential Responsibilities:
- Intake operational objectives and gather information. May perform routine research and evaluate basic output requirements and formats.
- Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications.
- Coordinate, monitor, and report on the progress of projects to ensure adherence to defined project schedule.
- Manage small to intermediate cross-functional projects and change initiatives involved in the design and delivery of business process solutions, implementation strategies, and control measures.
- Facilitate process improvement meetings and/or discussions.
- Analyze the functions and operations of a business area/function and identify problem areas.
- Create process mapping and document current and future state business processes.
- Recommend process efficiencies, strategies for improvement, and/or solutions to align technology with business strategies.
- Assist in development of desktop procedures and/or training material.
Education:
- Required: High School Diploma/GED
- Preferred: Bachelor's Degree
Experience:
- Required: 3 - 5 years of experience in a Business Analyst or Business Process Analyst role or experience in a related operational area (e.g. claims, billing, customer service, etc.)
- Preferred: 1 - 3 years in the Health Insurance Industry
Skills:
- Analysis of business problems/needs
- Written & Oral Presentation Skills
- Business Analysis
- Business Process Design
- Business Process Improvement
- Business Process Mapping
- Business Requirements
- Collaborative Problem Solving
- Project Management
Languages (other than English): None
Travel Required: 0% - 25%
Physical, Mental Demands and Working Conditions:
- Position Type: Office-Based Teaches / trains others regularly
- Occasionally Travel regularly from the office to various work sites or from site-to-site
- Rarely Works primarily out-of-the office selling products/services (sales employees)
- Never Physical work site required
- Lifting: up to 10 pounds Constantly
- Lifting: 10 to 25 pounds Never
- Lifting: 25 to 50 pounds Never
Pay Range Minimum: $50,200.00 Pay Range Maximum: $91,200.00
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Services Online at