Location: USO-Shared Services Center
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 288232
About Us
The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell.
Job SummaryThis position supervises, guides and motivates payroll staff and supports payroll business applications and processes utilized within the University System of Georgia. Provides system administration, consultation, development, and hands-on functional support to manage and implement the University System of Georgias vision for improved payroll services and promotes a responsive, service-oriented team operation.
Responsibilities- Provides supervision and leadership of team to ensure staff are prepared, trained and poised to be productive, capable and responsive to the SSC stakeholders.
- Responsible for ensuring the appropriate maintenance of a wide variety of payroll information, files and records in written and electronic formats for the purpose of providing an up-to-date reference and audit trail for compliance.
- Researches issues escalated by senior level institution practitioners and works closely with senior level SSC management team to resolve problems in an effective and timely manner
- Researches discrepancies of payroll information and/or documentation for the purpose of ensuring accuracy.
- Actively participates or leads cross-functional SSC project teams in the evaluation of systems to ensure standardization across the system based on best practices, regulatory compliance and implementation of new and updated projects throughout the organization
- Reviews data from a wide variety of sources for the purpose of analyzing issues to ensure compliance.
- Maintains solid technical competence of payroll-related system and tasks while understanding the integration and interaction of all supported systems and functional areas.
- Fosters and maintains positive relationships with Payroll customer base, and serves as an interface between internal/external customers and functional team members.
- Proactively analyzes requirements, procedures, system capabilities and issues to automate or improve existing processes.
Bachelor's Degree in Business, or a related field; five to eight years of relevant experience; or equivalent combination of education, experience and training which provides the necessary knowledge and skills.
Knowledge, Skills, & Abilities- Strong organizational and time management skills, effectively managing work flow and ability to manage multiple tasks and timelines
- Effective leadership skills that can energize multi-disciplined work teams to respond to business needs.
- Strong written and oral communication with ability to lead and train staff and customers
- Ability to prioritize, set goals and objectives, and follow-through to completion
- Excellent research and problem solving skills
- Ability to effectively work with a diverse group of staff, technical staff, functional end-users and faculty and establish and maintain positive interpersonal working relationships with both internal and external customers
- Ability to work in a fast-paced environment with multiple priorities and changing demands while being responsive to end user need
- Strong project management, organizational, analytical, and presentation skills.
- Extremely detail-oriented, with strong interpersonal and collaborative work style and ability to develop effective working relationships
- Knowledge of payroll accounting practices, federal and state taxation and payroll practices and guidelines.
- Knowledge of USG policies and procedures.
- Demonstrated ability to manage and supervise others.
- Knowledge of HRMS strongly preferred.
- Sound judgment, tact and diplomacy in resolving benefits issues and handling confidential, sensitive information.
- Skill in the use of computers and job-related software programs.
- Higher education experience preferred.
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at
Conditions of EmploymentOffers of employment are subject to federal and state laws, as well as the statutes, rules, and regulations of this institution, and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG). These Bylaws and Policies are available for inspection upon request.
Equal Employment OpportunityThe University System Office is an equal employment, equal access, and equal opportunity employer. It is the policy of the University System Office to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).
For questions or more detailed information regarding this policy please contact the University System Office Human Resources at 404.962.3242. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.
Other Information- Day and overnight travel from headquarters is required.
- Must have a valid GA Drivers license.
- Light physical exertion may be required.
- Non-traditional working hours and overtime is required.
Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification.
For certain positions, a satisfactory credit check, MVR, or other relevant investigations may also be conducted. The University System Office holds the sole discretion in assessing eligibility for employment.