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The Billing and Contract Coordinator is responsible for the efficient management of member billing processes, contract administration, and the maintenance of accurate membership and financial records in the organizations database. This role supports the Knoxville Academy of Medicine's mission by ensuring financial accuracy, timely invoicing, and compliance with internal and external contract standards.
This is a full time hourly position and the pay range is $17-$19/hr
Key Responsibilities:
Database Management
- Maintain and update the organization's membership and billing database.
- Ensure the accuracy and integrity of member contact, dues, and payment information.
- Run reports and analyze data for internal decision-making and external reporting.
- Assist with database upgrades, migrations, or system integrations as needed.
- Manage the full lifecycle of the annual membership dues process, including preparation, invoicing, tracking, and follow-up.
- Coordinate with members to resolve billing questions and provide outstanding customer service.
- Generate and distribute dues reminders and past-due notices in a timely manner.
- Work with accounting to reconcile payments and maintain accurate financial records.
Contract Management
- Prepare invoices based on contract terms and guidelines, assist in verifying billable items, calculating costs, and creating billing statements or invoices.
- Maintain an organized contract management system for easy access and retrieval.
- Perform general administrative tasks, such as organizing files, preparing documents, and providing support to the Directors team as needed.
Qualifications
- Minimum requirement of a high school diploma or equivalent
- Proficiency in basic math and financial calculations
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Administrative
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