Risk Management Position
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Positions in Risk Management lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior. At the manager level, the employee does not have a people leadership role but is often viewed as an emerging expert in the field. Focuses on resolution of complex problems. Conducts analyses, recommends changes to policies, and establishes procedures that affect immediate organization.
This position is part of Credit and Fraud Risk Organization, focused on Small Business New Accounts Underwriting. The role brings an exciting opportunity to define the underwriting policies, onboarding process for small businesses and cross-selling to existing customers. Within the broader credit risk organization, this team supports the success of the Global Commercial Services business unit through innovative solutions that help enable profitable growth via acquisition while maintaining robust low tenure credit performance. The role is highly visible and will require strong collaboration across a variety of functions, including but not limited to Risk, Product, Marketing, Decision Science, Compliance, etc. to develop best in class strategies and capabilities to support our customers.
Responsibilities
- Be responsible for new accounts decisions for US Commercial Small Business Products from a risk perspective.
- Drive core underwriting risk strategies to determine approval and decline decisions for customer applications leveraging core risk infrastructure.
- Evaluate additional data sources to drive incremental approvals around the margins.
- Partner with marketing partners and targeting teams to harmonize underwriting and targeting.
- Monitor and analyze new accounts credit trends and perform analyses to inform risk management and business strategies.
- Work with and influence Product, Marketing, and Finance teams within the GCS organization and broader credit and fraud risk organization to design and implement critical initiatives that enable prudent and profitable growth while controlling for through-the-cycle volatility.
- Ensure control, compliance, and operational risk mitigation in all processes and design for a streamlined user experience across customer touch points.
- Lead, engage, and inspire a team of high performing risk management professionals.
Minimum Qualifications
- Bachelor's degree in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, Engineering, or Computer Science.
- Blend of analytical skills, process expertise, project management, and relationship-building skills.
- Ability to handle large datasets using SAS, SQL, R, Python or another similar programming language.
- Thought leadership and solution-oriented mindset.
- Ability to think strategically and apply both quantitative methods and business insights to drive results.
- Ability to build strong relationships in a cross-functional environment.
- Clear, effective written and oral communication skills.
Preferred Qualifications
- Advanced degree is preferred but not required given a suitable combination of formal education and work experience.
- Credit/Fraud risk management experience and understanding of credit lifecycle is preferred.
Qualifications
Salary Range: $80,000.00 to $155,000.00 annually bonus benefits.
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For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
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