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L&N Federal Credit Union

Banking Officer- Full-Time- Erlanger, KY

L&N Federal Credit Union, Erlanger

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Summary
Reporting to the Assistant Branch Manager, this full-time, non-exempt hourly position works to develop deeper relationships with new and existing members of the credit union. This position will offer solutions to member needs by offering a variety of account and loan options.

Job Details
Description
Summary
Reporting to the Assistant Branch Manager, this full-time, non-exempt hourly position works to develop deeper relationships with new and existing members of the credit union. This position will offer solutions to member needs by offering a variety of account and loan options.
Essential Functions & Responsibilities

  • Provide information concerning services to new and existing members related to accounts, consumer loans, auto loans, and mortgage loans.
  • Responsible for opening new member service accounts and resolving any questions or problems in regards to member service issues while looking for cross?sell opportunities to better service the members.
  • Effectively follow all onboarding procedures with all new members.
  • Stay informed on all credit union promotions of new products or services.
  • Conduct member service interactions consistent with the standards detailed in our Managing Service Excellence program.
  • Adhere to Bank Secrecy Act and security procedures of the credit union.
  • Provide product knowledge to members and be prepared to compare with the competition.
  • Keep abreast of federal regulations and stay in compliance with all laws.
  • Cooperate and work together as a team with coworkers, maintain a neat work area, and perform other duties as required by management.
  • To practice confidentiality where appropriate in all employee, member and credit union affairs.
  • Will be required to be able to operate a cash drawer and balance it.
  • Assist Member Service Representative/Teller when possible to offer members prompt service.
Qualifications And Certifications
  • A high school education or GED required.
  • Associates Degree or higher preferred.
  • 1 year to 3 years of similar or related experience required.
Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Finance and Sales
  • Industries
    Banking

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