Portfolio Manager

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Description

Job Overview: As a Community Manager, you will provide strong leadership and management direction on behalf of the Board of Directors and FirstService Residential. This position oversees the entire operation, consistently adhering to and executing the mission and vision of the Board and community. The role involves all aspects related to the business and operations of the community, creating a single point of contact to enhance communication and oversight of staff and operations. The Community Manager is responsible for day-to-day operations, legal compliance, and overall oversight of the association and staff.

Your Responsibilities:

• Provide leadership and direction in developing short-term and long-range plans. Develop recommendations for goals and action plans to achieve Board objectives. Lead annual goal setting.
• Review organizational structure, job descriptions, and functions. Make recommendations to the Board regarding potential changes.
• Partner with public, private, and volunteer organizations to provide community services when necessary.
• Support activities of various Board sub-committees.
• Maintain knowledge of all Community Governing documents and recommend revisions.
• Ensure seamless communication between the Board of Directors and committees.

Additional Responsibilities:

• Provide community leadership to address homeowner needs or desires.
• Create and implement the annual working budget in partnership with the Board, subject to approval.
• Monitor and report on the association's monthly financial position.
• Lead Board meetings with agenda support and reports; summarize priorities and follow up.
• Recruit, hire, train, and supervise community staff according to the management plan.
• Coordinate with emergency organizations for community safety plans.
• Consult with departments, divisions, and outside agencies; develop programs to meet community needs.
• Assess community needs, identify opportunities for service improvements, and implement programs.
• Attend professional meetings to stay updated on trends in community management.
• Maintain on-site visibility in common areas and facilities.
• Ensure adherence to agreements, calendars, budgets, and policies.
• Perform building inspections and develop action plans for improvements.
• Protect client funds, property, and assets against contingencies or losses.

Skills & Qualifications:

• Bachelor's degree in business or related field and three years experience in Property Operations, Hospitality, or Construction; or equivalent experience. State-specific certifications are preferable.
• At least seven years of community management experience, with four responsible for staff management.
• Management experience in small or medium organizations, overseeing multiple departments preferred.
• Understanding of building management, condominium law, and financial law.
• Valid drivers license and insurance.
• Commitment to obtaining CPM, PCAM, ARM, or AMS designations or equivalent.

Physical Requirements / Working Environment

Position involves physical activities such as sitting, standing, lifting up to 25 lbs, climbing stairs, and working indoors and outdoors. Must communicate effectively, work extended hours, and handle stressful situations. Accommodations may be provided for disabilities.

What We Offer:

Full-time benefits including medical, dental, vision, paid holidays, and 401k with match. Occasional travel may be required.

Compensation:

$60,000 - $65,000 annually

Disclaimer:

This description provides a general overview and is not exhaustive. Management may assign additional duties as needed.