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Want to work at a place where you can feel that you belong and become your best? Our specialty premium cigar shop is a place where you are encouraged to be curious, ask questions, and expand your skill sets to grown and develop with our company. We run 3 retail shops and an online website and our shops and offices are always dynamic and evolving. You will work with other smart, passionate colleagues.
Neptune Cigars Inc is the #1 Cigar SuperStore in South Florida, with locations in Pinecrest, Fort Lauderdale, and Miami. We offer more than 4,000 different cigars and thousands of accessories. Our customers can visit us online or at one of our Superstores in South Florida, where we provide a comprehensive selection of premium cigars and accessories.
Role Description
This is a full-time, on-site role for a Cigar Store Associate - Premium Cigar Retail located in Fort Lauderdale, FL. The Cigar Store Associate will be responsible for providing exceptional customer service, enhancing customer loyalty, ensuring effective communication with customers, handling retail sales, and assisting in store management tasks. Day-to-day activities include assisting customers with their cigar and accessory selections, maintaining store inventory, and ensuring the store is clean and well-organized.
Location(s): Fort Lauderdale/Little Havana/Pinecrest
Must be 21 years of age or older to apply.
Job Description:
- Greets all customers in a timely and engaging manner, assists costumer in making their purchase, rings sales on the register, give correct change and sales receipt, and bags merchandise.
- Replenishes stock, maintains stock on racks, shelves, glass cases and armoires.
- Directs customer requests to the Assistant Store Manager/Store Manager.
- Assists in preparation of physical inventory or cycle counts, including counting and performing inventory.
- Performs shift housekeeping duties to maintain tidy appearance of sales floor.
- Sets and achieves personal sales goals while supporting the goals of the store and team.
- Uses Selling Skills techniques by asking open-ended questions to determine customer needs, thereby driving the sale.
- Is comfortable with cigar smoke and smoking.
Required Skills:
- Professional appearance and demeanor.
- Work varied shifts, including weekends and holidays.
- Able to effectivelycommunicate in English, in both written and oral forms.
- Able to lift, carry, push & pull up to 50lbs
- Able to climb a ladder
- Customer Service and Customer Loyalty skills
- Store Management skills
- Knowledge of premium cigars and accessories is a plus
- Ability to work on-site in Fort Lauderdale, FL
- High school diploma or equivalent
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 5-10 hour shift - Full-time
Ability to Commute:
- Fort Lauderdale, FL 33316 (Required). Other location in Little Havana and Pinecrest might also be available.
Ability to Relocate:
- Fort Lauderdale, FL 33316: Relocate before starting work (Required)
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business Development-
Industries
Retail
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