Bailey's Childcare and Learning Center
Day Support Program and Billing
Bailey's Childcare and Learning Center, Alexandria, Virginia, United States, 22312
Job Description
Job Description Summary
We’re seeking a hands-on leader who can run a small, center-based Day Support program and own DMAS/MCO billing compliance. You’ll keep ratios and service quality on track while ensuring clean claims, tight documentation, and inspection-ready files.
Duties
Lead daily floor operations and staffing; maintain 1:3–1:5 ratios and a safe, engaging environment. Oversee intake, ISPs, progress notes (≤24 hr), incident reporting, and family communication. Run drills, readiness checks, and quality huddles; track
attendance/utilization
and outcomes. Convert attendance/ISP documentation into clean claims; submit, post, and reconcile. Manage denials/appeals, AR/aging, and payer authorizations; keep a payer-rules matrix current. Maintain DBHDS-ready policy/procedure binders; lead internal audits (client staff files, training, ratios). Coordinate privacy/HIPAA practices and corrective actions (RCAs/CAPs) after incidents.
Requirements
3+ years in Day Support/IDD or related youth programs and 2+ years Virginia DMAS/MCO billing experience. Strong grasp of documentation that supports claims (ISPs tied to goals, progress notes,
attendance/ratios). Comfort with payer
portals/spreadsheets ; excellent follow-through and deadline discipline. Clear, family-friendly communication and calm leadership on a busy floor. Experience with DBHDS licensing inspections or internal audits; MES/MCO portals familiarity. Staff training experience.
Nice To Haves
Bilingual: Spanish, Farsi, Urdu, Arabic (other community languages welcome) Enjoys working with children and teens Reliable, punctual, and flexible with shifts and program needs Strong customer service and family communication skills Trauma-informed, person-centered mindset Team player
Benefits
Paid Training Professional Development Bonuses Performance-Based Increases Recognition and Growth
Job Description Summary
We’re seeking a hands-on leader who can run a small, center-based Day Support program and own DMAS/MCO billing compliance. You’ll keep ratios and service quality on track while ensuring clean claims, tight documentation, and inspection-ready files.
Duties
Lead daily floor operations and staffing; maintain 1:3–1:5 ratios and a safe, engaging environment. Oversee intake, ISPs, progress notes (≤24 hr), incident reporting, and family communication. Run drills, readiness checks, and quality huddles; track
attendance/utilization
and outcomes. Convert attendance/ISP documentation into clean claims; submit, post, and reconcile. Manage denials/appeals, AR/aging, and payer authorizations; keep a payer-rules matrix current. Maintain DBHDS-ready policy/procedure binders; lead internal audits (client staff files, training, ratios). Coordinate privacy/HIPAA practices and corrective actions (RCAs/CAPs) after incidents.
Requirements
3+ years in Day Support/IDD or related youth programs and 2+ years Virginia DMAS/MCO billing experience. Strong grasp of documentation that supports claims (ISPs tied to goals, progress notes,
attendance/ratios). Comfort with payer
portals/spreadsheets ; excellent follow-through and deadline discipline. Clear, family-friendly communication and calm leadership on a busy floor. Experience with DBHDS licensing inspections or internal audits; MES/MCO portals familiarity. Staff training experience.
Nice To Haves
Bilingual: Spanish, Farsi, Urdu, Arabic (other community languages welcome) Enjoys working with children and teens Reliable, punctual, and flexible with shifts and program needs Strong customer service and family communication skills Trauma-informed, person-centered mindset Team player
Benefits
Paid Training Professional Development Bonuses Performance-Based Increases Recognition and Growth