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Avispa Technology

UX Researcher

Avispa Technology, New York, New York, us, 10261

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UX Researcher ROCGJP00037199 * Hourly pay: $50-$60/hr * Worksite: Leading biotechnology company (New York, NY - Onsite) * W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL * 40 hours/week, 6 Month Assignment

A leading biotechnology company is seeking a UX Researcher to join the Computational Sciences Center. The successful candidate will be the bridge between our users-world-class scientists, and domain experts in biomedicine and drug development and our development team.

UX Researcher Responsibilities: * Define Product Strategy Through UX Research: Lead end-to-end user research and usability testing to directly inform product decisions, identifying critical pain points in the scientific workflow, and uncovering new opportunities for agents and agentic frameworks. * Design and Execute Rigorous Usability Studies: Develop and implement a range of user testing methodologies, from contextual inquiries to heuristic evaluations. * Operationalize User Feedback: Build and manage a systematic process for gathering, analyzing, and tracking qualitative user feedback over time, helping the team monitor user satisfaction and make data-informed improvements to models, agents, and infrastructure. * Build a User-Testing Infrastructure: Create and maintain reusable testing protocols, participant recruitment pipelines, and insight repositories to elevate the quality and efficiency of user research across the organization.

UX Researcher Qualifications: * 3-5+ years of experience conducting UX researcher and usability testing, preferably with complex, expert-facing systems. * 3-5+ years of experience in qualitative and quantitative research, generative and usability research, longitudinal studies, data analysis, product experimentation, A/B testing, and user experience benchmarking. * Experience with UserTesting, Contentsquare or similar usability testing platforms. * Experience building and scaling a user research practice, including establishing processes for recruitment, testing, and knowledge management. * Experience with LLM-based applications and standardized protocols like MCP is preferred. * Experience working on internal tools with subject matter experts and stakeholders is preferred. * Connect deep user insights to product strategy, roadmap decisions, and ultimately, scientific and business impact. * Strong analytical skills and are comfortable synthesizing complex, often ambiguous, qualitative data into clear, actionable themes. * Enjoy tackling ambiguous, high-stakes problems and have a genuine curiosity for understanding the drug discovery process. * UX Testing / Benchmarking. * LLMs & Agents.

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