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Millennium Physician Group

Specialist, Patient Care (1132 S. 14th St)

Millennium Physician Group, Fernandina Beach, Florida, United States, 32034

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Millennium Physician Group

Specialist, Patient Care

Full Time (Monday-Friday 8am-5pm)

Join our dynamic medical team as a Patient Care Specialist and be at the heart of our mission to provide exceptional healthcare services to our community along the breathtaking southwest coast of Florida. In this fast-paced environment, you'll be the face of our clinic, ensuring every patient's visit starts with a warm welcome and efficient check-in process. If you thrive in a high-energy setting, love working with people, and have a passion for delivering outstanding customer service, this is the perfect opportunity for you. As a Patient Care Specialist, you will be responsible for managing patient appointments, coordinating with medical staff, and maintaining accurate records. Your exceptional organizational skills and attention to detail will be instrumental in keeping our clinic running smoothly. From answering phone calls and addressing inquiries to handling insurance paperwork, your multitasking abilities will shine as you balance multiple tasks with ease. Your friendly and professional demeanor will create a welcoming atmosphere for our patients, making them feel comfortable and supported throughout their visit. If you're ready to make a meaningful impact in the healthcare industry, apply now to be apart of our dedicated team! Millennium

Physician Group

is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

Objectives of this role

Provide an exceptional patient experience

Ensure efficient appointment and scheduling management

Keep accurate records

Maintain confidentiality and secure confidential data

Support physicians and nurses in providing accurate and organized care

Ensure efficient patient management processes

Cultivate confident relationships with new and existing patients

Act as a liaison between providers, patients, and visitors

Maintain a clean and accessible medical office

Remain knowledgeable and equipped to handle evolving needs

Responsibilities

Greet patients with a friendly demeanor

Assist with check-in procedures

Maintain accurate patient records

Coordinate with medical staff to schedule appointments and efficiently manage changes or cancellations

Maintain and organize the electronic appointment system

Adhere to privacy regulations such as HIPPA

Actively participate in team meetings, share insight and provide support to colleagues when needed

Required skills and qualifications

High School Diploma or equivalent

Knowledge of medical terminology

Proficient in using computer systems and electronics health records and systems (EHR/EMR)

Familiar with scheduling software, billing systems, and basic data entry skills

The ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.

Preferred skills and qualifications

6 months-1year related experience

Experience working with Athena software

Benefits:

3 weeks PTO & 7 paid holidays

Medical, Dental, Vision

Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)

401(k) with match

Employee Wellness

Other Employee Discount programs like Tickets at Work and cell phone discounts

Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more

See Full Job Description for more details Why Millennium?

Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida.

At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share.

Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice. Apply now

to join our esteemed medical team and become part of a vibrant community dedicated to delivering exceptional patient care in a picturesque setting.