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Supermicro

Account Manager

Supermicro, San Jose, California, United States, 95131

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Job Req ID: 27125 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary: Supermicro is looking for an Account Manager with experience selling technical solutions to enterprise and data center customers. You'll manage the full sales cycle, from prospecting to post-sale support, and work cross-functionally to deliver value to your accounts. Special consideration will be given for demonstrated experience in AI agent development, especially in sales support, inside sales, or direct sales, as well as related workflow automation and sales analytics. Essential Duties and Responsibilities:

Manage the full sales cycle: prospecting, qualifying, quoting, closing, and post-sale account management

Develop and grow enterprise and data center accounts (OEMs, VARs, corporate IT teams, etc.)

Execute outbound prospecting via cold calls, email outreach, and follow-ups

Use CRM (e.g., Salesforce) to manage pipeline and track opportunities

Leverage AI tools and agents to automate workflows like lead scoring, follow-up, and meeting scheduling

Analyze sales funnel metrics and agent performance to improve conversion rates

Attend trade shows, webinars, and customer events to generate and qualify leads

Collaborate with engineering, product, and operations teams to support account needs

Negotiate pricing, manage orders, and resolve account-level issues

Track product lifecycle and manage customer communications through product EOL

Qualifications:

Bachelor's degree in business, engineering, or related field (preferred)

1-2 years of hands-on experience, ideally selling computer hardware or infrastructure into enterprise or data center accounts, (prior software or telecom sales will be considered)

Strong outbound prospecting and lead generation skills

Excellent communication, presentation, and negotiation ability

Highly organized, proactive, and able to manage multiple accounts

Familiarity with servers, storage, and networking technologies is a plus

Willingness to travel as needed for customer visits and events

Special consideration given for demonstrated experience in:

AI agent development for sales applications (e.g., virtual reps, auto-follow-up, lead routing)

Workflow automation using AI tools integrated with CRM or sales tech stack

Sales analytics, including measuring and optimizing agent or campaign performance

Salary Range $68,640 -$85,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.