MAXIMUS
Join Our Team as a Healthcare Customer Support Specialist!
Maximus is looking for dedicated
Customer Service Representatives
who are passionate about helping individuals navigate their healthcare needs. If you're dependable, compassionate, and eager to develop your career, we want to hear from you! Location:
On-site in Winchester, KY Hourly Base Pay:
$15.00 with potential bonuses exceeding $2,900! Schedule:
Full-time limited-service schedules available, Monday - Friday, 9 a.m. - 6 p.m. Why Work Here? Make a Difference:
Help individuals access and understand healthcare programs. Comprehensive Training:
Receive paid, in-depth training to prepare you for success. Competitive Pay & Benefits:
Enjoy a comprehensive pay and benefits package, including: $15.00/hr. base pay + 10% shift differential for evening shifts $2,900+ in bonus opportunities for performance Company-paid medical insurance Tuition reimbursement for your ongoing education 401(k) with company match for your future planning Generous paid time off, including sick leave and 11 holidays Wellness support programs and employee assistance Flexible schedules to promote work/life balance Career advancement opportunities with a supportive environment Meaningful work with no cold calls or sales involved! Essential Duties and Responsibilities: Provide exceptional customer service for routine inquiries through various channels (phone, email, chat). Utilize our computerized system for tracking and troubleshooting inquiries. Maintain up-to-date knowledge of client regulations and policies. Respond to inquiries promptly, adhering to privacy and HIPAA rules. Assist customers in completing online applications and submitting them electronically. Minimum Requirements: High School diploma or equivalent with at least 6 months of customer service experience. Clear and professional English communication skills. Ability to manage multiple tasks and work effectively in a team. Must participate and successfully complete internal training programs. Availability to work overtime and scheduled holidays as needed. Join us in making a difference for America's most vulnerable populations! *Note: This position requires employees to work on-site at our office location, with remote work options potentially available after one year based on performance.
Customer Service Representatives
who are passionate about helping individuals navigate their healthcare needs. If you're dependable, compassionate, and eager to develop your career, we want to hear from you! Location:
On-site in Winchester, KY Hourly Base Pay:
$15.00 with potential bonuses exceeding $2,900! Schedule:
Full-time limited-service schedules available, Monday - Friday, 9 a.m. - 6 p.m. Why Work Here? Make a Difference:
Help individuals access and understand healthcare programs. Comprehensive Training:
Receive paid, in-depth training to prepare you for success. Competitive Pay & Benefits:
Enjoy a comprehensive pay and benefits package, including: $15.00/hr. base pay + 10% shift differential for evening shifts $2,900+ in bonus opportunities for performance Company-paid medical insurance Tuition reimbursement for your ongoing education 401(k) with company match for your future planning Generous paid time off, including sick leave and 11 holidays Wellness support programs and employee assistance Flexible schedules to promote work/life balance Career advancement opportunities with a supportive environment Meaningful work with no cold calls or sales involved! Essential Duties and Responsibilities: Provide exceptional customer service for routine inquiries through various channels (phone, email, chat). Utilize our computerized system for tracking and troubleshooting inquiries. Maintain up-to-date knowledge of client regulations and policies. Respond to inquiries promptly, adhering to privacy and HIPAA rules. Assist customers in completing online applications and submitting them electronically. Minimum Requirements: High School diploma or equivalent with at least 6 months of customer service experience. Clear and professional English communication skills. Ability to manage multiple tasks and work effectively in a team. Must participate and successfully complete internal training programs. Availability to work overtime and scheduled holidays as needed. Join us in making a difference for America's most vulnerable populations! *Note: This position requires employees to work on-site at our office location, with remote work options potentially available after one year based on performance.