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Sharp Decisions

Billing and Dispute Analyst/Invoicing Analyst (Only W2 and local candidates)

Sharp Decisions, Indianapolis, Indiana, us, 46262

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Title: Dispute Resolution Specialist/Billing and Dispute Analyst/Invoicing Analyst Location: Indianapolis, IN (Hybrid) Duration: 12 months contract Payrate: $33.00/hour on W2

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******(Need only W2 and local candidates in Indianapolis, IN ||| No C2C)******

The Opportunity: The Dispute Research Analyst is critical in resolving complex customer invoice disputes. This role manages, organizes, and analyzes data or other information. This person acts as a resource in providing information to others to implement solutions. Critical thinking, originality, and ingenuity are required to take the team to the next level.

*Research and analyze pricing and contract data. *Partner with key stakeholders, including the Strategic Deal Team, Corporate Credit, Master Data, and Order Fulfillment, to rectify disputed invoices. *Develop and understand contract components, including sales and service data. *Investigate and provide recommendations to resolve invoicing issues. *Maintain reporting and insights to ensure accurate root cause analysis. *Manage incoming email and other sources of customer disputes to ensure tracking and timely resolution.

Who You Are: *Bachelor's degree in finance, accounting, or related area study *Three years of analytical experience *Substantial Contract to Cash experience in SAP

Preferred Qualifications: *Basic understanding of contracts *Experienced working in a team environment where the results of the individual contribute to moving the team forward and achieving the team goals *Capable of addressing and resolving conflict by creating an atmosphere of openness and trust, establishing strong collaborative relationships within and across diverse teams *Able to assess complex long-term objectives, business strategies, and government regulations, translating these into operational outcomes *Demonstrated ability to learn and effectively use data and data systems to capture and articulate data to key stakeholders and customer *Comprehensive computer skills including advanced MS Excel & Google Suite *Demonstrated sound judgment and decision-making