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Marketing Consultancy Lab

Front Office Representative

Marketing Consultancy Lab, New Orleans

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Job Title: Front Office Representative
Location: New Orleans, LA
Job Type: Full-time
Job Summary:
We are seeking a highly organized and customer-oriented Front Office Representative to join our dynamic team. In this pivotal role, you will serve as the first point of contact for our clients, providing exceptional service in a fast-paced environment. Your responsibilities will include managing a variety of administrative tasks, ensuring that our front office operates smoothly and efficiently.
Key Responsibilities:
  • Greet and assist visitors in a friendly and professional manner.
  • Answer phone calls, take messages, and redirect calls as necessary.
  • Manage incoming and outgoing mail and packages, ensuring timely delivery and receipt.
  • Schedule appointments and maintain calendars for office staff.
  • Assist with administrative tasks such as filing, data entry, and record keeping.
  • Provide information to clients about services, policies, and procedures.
Qualifications & Skills:
  • High school diploma or equivalent; additional certification in office management is a plus.
  • Proven experience as a front office representative or similar role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficient in MS Office Suite (Word, Excel, Outlook) and office equipment.
  • Ability to work independently and as part of a team.