ITRADE Innovations | STEM
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Customer Success Manager
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ITRADE Innovations | STEM Continue with Google Continue with Google Join to apply for the
Customer Success Manager
role at
ITRADE Innovations | STEM Get AI-powered advice on this job and more exclusive features. Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!
Job Overview
We're seeking a remote, dynamic Customer Success Manager based in Fort Lauderdale, Florida. ****As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.
Key Responsibilities
Guide end-users through the implementation of automated systems, ensuring seamless integration with existing business processes Leverage your accounting or business expertise to optimize automated workflow solutions and management systems Monitor and analyze client usage patterns of AI-driven features to identify opportunities for enhanced automation and efficiency Collaborate with our technical team to translate client accounting needs into platform improvements Provide strategic guidance on best practices for automated bookkeeping and accounting workflows Lead training sessions on utilizing the platform for onboarding and aI-enabled systems Maintain high client satisfaction and retention through proactive account management and regular business reviews
Required Qualifications
Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and experience. 3+ years of accounting or business administration experience 2+ years of customer success experience in a SaaS or AI-driven technology environment Strong understanding of automated systems and AI-powered financial tools Excellence in project management and client relationship building Experience with QuickBooks Online, Xero, or similar accounting platforms
What We Offer
Opportunity to shape the future of automated technology Professional development and growth opportunities Collaborative work environment with industry leaders Join us in transforming how STEM companies manage their operations through innovative AI-driven solutions. With ITRADE, you'll be at the forefront of automation technology while helping businesses achieve their goals.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Other Industries Professional Services Referrals increase your chances of interviewing at ITRADE Innovations | STEM by 2x Sign in to set job alerts for “Customer Success Manager” roles.
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Customer Success Manager
role at
ITRADE Innovations | STEM Continue with Google Continue with Google Join to apply for the
Customer Success Manager
role at
ITRADE Innovations | STEM Get AI-powered advice on this job and more exclusive features. Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!
Job Overview
We're seeking a remote, dynamic Customer Success Manager based in Fort Lauderdale, Florida. ****As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.
Key Responsibilities
Guide end-users through the implementation of automated systems, ensuring seamless integration with existing business processes Leverage your accounting or business expertise to optimize automated workflow solutions and management systems Monitor and analyze client usage patterns of AI-driven features to identify opportunities for enhanced automation and efficiency Collaborate with our technical team to translate client accounting needs into platform improvements Provide strategic guidance on best practices for automated bookkeeping and accounting workflows Lead training sessions on utilizing the platform for onboarding and aI-enabled systems Maintain high client satisfaction and retention through proactive account management and regular business reviews
Required Qualifications
Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and experience. 3+ years of accounting or business administration experience 2+ years of customer success experience in a SaaS or AI-driven technology environment Strong understanding of automated systems and AI-powered financial tools Excellence in project management and client relationship building Experience with QuickBooks Online, Xero, or similar accounting platforms
What We Offer
Opportunity to shape the future of automated technology Professional development and growth opportunities Collaborative work environment with industry leaders Join us in transforming how STEM companies manage their operations through innovative AI-driven solutions. With ITRADE, you'll be at the forefront of automation technology while helping businesses achieve their goals.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Other Industries Professional Services Referrals increase your chances of interviewing at ITRADE Innovations | STEM by 2x Sign in to set job alerts for “Customer Success Manager” roles.
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