tastytrade
Company Name:
IG North America (tastytrade, tasty
live
, tastyfx, tastycrypto)
Role:
Head of Marketing Operations
Location:
Chicago, IL – Hybrid (3 days/week in office) Come join an innovative team of marketing and growth experts dedicated to building the future of trading. We're looking for a Head of Marketing Operations to accelerate our speed to market, establish operational excellence, and ensure exceptional creative execution. As a visionary marketer, you thrive on delivering impact on time and on budget. You will serve as the strategic architect of our marketing execution engine, designing and implementing systems that enable rapid, high-quality campaign delivery. You will refine the technical infrastructure and drive innovative and intelligent design and copy that power personalized, scaled growth at every phase of the customer journey. You will be adept at eliminating bottlenecks, driving accountability, and ensuring every creative touchpoint delivers measurable impact with our target market. As part of the marketing leadership team, you'll report directly to the Chief Marketing Officer and help shape the strategic direction of our growing company. What You’ll Do: Build the engine for scalability by optimizing workflows, creating documentation, improving collaboration, and building core delivery processes for campaign management. Deliver audience-centric creative excellence by building a creative governance systems that maintains brand integrity while enabling innovation and continuous improvement. Build and maintain marketing technology stack and automation systems while ensuring team usage of features and functionality and martech optimization. Develop templates, systems, and AI-powered tools that accelerate velocity across all teams. Work with technology and data teams to ensure data flows, security, and system integrity. Take ownership of delivery excellence for marketing, driving on-time, on-budget execution while upholding process rigor and high quality standards. Master resource and capacity planning to ensure the right talent is aligned with the right projects at the right time—maximizing utilization while managing internal bandwidth and freelance support as needed. Proactively develop and implement comprehensive client journey maps and optimization systems that deliver on business goals through personalization and conversion rate optimization. Build personalization capabilities that increase conversion rates and client satisfaction. Who You Are You bring 10+ years of marketing operations and technology experience, preferably in trading, investing, D2C financial services, fintech or a closely related industry You hold a Bachelor's degree in marketing, business, or related field; MBA preferred You have 5+ years of experience building high-performing teams You have expertise in capacity planning, resource allocation, and process optimization in a multi-disciplinary, high velocity environment You have built comprehensive marketing management systems or frameworks that combines strategic planning with operational execution You are comfortable operating at both strategic and tactical levels, seamlessly navigating between executive-level planning and hands-on problem-solving You possess an analytical mindset with a track record of driving measurable business outcomes You can balance short-term needs with sustainable growth strategies You have a high propensity to innovate and experiment with new approaches You have a go-getter mentality and are proactive and resourceful You excel at cross-functional collaboration and demonstrate systems thinking You're a natural developer of talent and team builder who can inspire and guide others You have strong technical skills and experience with marketing automation platforms, CRM systems, email systems, CMS systems, data integration, and analytics tools You have experience with customer journey mapping and personalization strategies You have a proven track record of improving marketing efficiency and conversion rates You have a track record of successful marketing technology implementations and experience with AI-powered marketing tools You thrive in a fast-paced environment with shifting priorities Performance Bonuses Stock Purchase Options 401k Plan 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!) 10 Paid Sick Days Pet Insurance Wellness & Mental Health Programs Charitable Donation Matching Daily catered lunch when in the office Full kitchen with snacks and beverages Shuttle to/from Metra Office located in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars Salary Range:
$180,000 - $220,000 This is an estimated range. The actual salary offered will be based on the candidate's level of experience and qualifications About Us: The tastyhouse of brands empowers individual traders differently. tastylive, founded in 2011, is an online financial media network,tastytrade (previously known as tastyworks) is a self-directed retail brokerage firm that launched in 2017, tasty Software Solutions and tastyfx, is a registered Forex broker-dealer. In 2021, London-based IG Group acquired tastylive, Inc. (previously known as tastytrade) and assigned it to lead business in North America.tastyfx is the fastest-growing forex broker in the US over the past few years. Changing the IG US name to tastyfx marks the next chapter, in aligning with the tasty brand family and offering a more forex-focused experience. This combined team has years of experience like institutional brokers, but also a passion for disrupting the entire trading industry. Our dream is simple: we want more people to find more success witha bettertrading experience. That’s why we’re investing heavily in the right people, technology, and media to make that happen in the US and across the globe. Location:
Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars. *Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Create a Job Alert Interested in building your career at tastytrade? Get future opportunities sent straight to your email. Apply for this job
* indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School * Select... Degree * Select... Select... Start date year * End date year * Are you authorized to work in the United States? * Select... Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)? * Select... Are you currently located in the Chicago area, or are you willing to relocate to the Chicago area? * Select... LinkedIn Profile Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in tastytrade’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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IG North America (tastytrade, tasty
live
, tastyfx, tastycrypto)
Role:
Head of Marketing Operations
Location:
Chicago, IL – Hybrid (3 days/week in office) Come join an innovative team of marketing and growth experts dedicated to building the future of trading. We're looking for a Head of Marketing Operations to accelerate our speed to market, establish operational excellence, and ensure exceptional creative execution. As a visionary marketer, you thrive on delivering impact on time and on budget. You will serve as the strategic architect of our marketing execution engine, designing and implementing systems that enable rapid, high-quality campaign delivery. You will refine the technical infrastructure and drive innovative and intelligent design and copy that power personalized, scaled growth at every phase of the customer journey. You will be adept at eliminating bottlenecks, driving accountability, and ensuring every creative touchpoint delivers measurable impact with our target market. As part of the marketing leadership team, you'll report directly to the Chief Marketing Officer and help shape the strategic direction of our growing company. What You’ll Do: Build the engine for scalability by optimizing workflows, creating documentation, improving collaboration, and building core delivery processes for campaign management. Deliver audience-centric creative excellence by building a creative governance systems that maintains brand integrity while enabling innovation and continuous improvement. Build and maintain marketing technology stack and automation systems while ensuring team usage of features and functionality and martech optimization. Develop templates, systems, and AI-powered tools that accelerate velocity across all teams. Work with technology and data teams to ensure data flows, security, and system integrity. Take ownership of delivery excellence for marketing, driving on-time, on-budget execution while upholding process rigor and high quality standards. Master resource and capacity planning to ensure the right talent is aligned with the right projects at the right time—maximizing utilization while managing internal bandwidth and freelance support as needed. Proactively develop and implement comprehensive client journey maps and optimization systems that deliver on business goals through personalization and conversion rate optimization. Build personalization capabilities that increase conversion rates and client satisfaction. Who You Are You bring 10+ years of marketing operations and technology experience, preferably in trading, investing, D2C financial services, fintech or a closely related industry You hold a Bachelor's degree in marketing, business, or related field; MBA preferred You have 5+ years of experience building high-performing teams You have expertise in capacity planning, resource allocation, and process optimization in a multi-disciplinary, high velocity environment You have built comprehensive marketing management systems or frameworks that combines strategic planning with operational execution You are comfortable operating at both strategic and tactical levels, seamlessly navigating between executive-level planning and hands-on problem-solving You possess an analytical mindset with a track record of driving measurable business outcomes You can balance short-term needs with sustainable growth strategies You have a high propensity to innovate and experiment with new approaches You have a go-getter mentality and are proactive and resourceful You excel at cross-functional collaboration and demonstrate systems thinking You're a natural developer of talent and team builder who can inspire and guide others You have strong technical skills and experience with marketing automation platforms, CRM systems, email systems, CMS systems, data integration, and analytics tools You have experience with customer journey mapping and personalization strategies You have a proven track record of improving marketing efficiency and conversion rates You have a track record of successful marketing technology implementations and experience with AI-powered marketing tools You thrive in a fast-paced environment with shifting priorities Performance Bonuses Stock Purchase Options 401k Plan 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!) 10 Paid Sick Days Pet Insurance Wellness & Mental Health Programs Charitable Donation Matching Daily catered lunch when in the office Full kitchen with snacks and beverages Shuttle to/from Metra Office located in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars Salary Range:
$180,000 - $220,000 This is an estimated range. The actual salary offered will be based on the candidate's level of experience and qualifications About Us: The tastyhouse of brands empowers individual traders differently. tastylive, founded in 2011, is an online financial media network,tastytrade (previously known as tastyworks) is a self-directed retail brokerage firm that launched in 2017, tasty Software Solutions and tastyfx, is a registered Forex broker-dealer. In 2021, London-based IG Group acquired tastylive, Inc. (previously known as tastytrade) and assigned it to lead business in North America.tastyfx is the fastest-growing forex broker in the US over the past few years. Changing the IG US name to tastyfx marks the next chapter, in aligning with the tasty brand family and offering a more forex-focused experience. This combined team has years of experience like institutional brokers, but also a passion for disrupting the entire trading industry. Our dream is simple: we want more people to find more success witha bettertrading experience. That’s why we’re investing heavily in the right people, technology, and media to make that happen in the US and across the globe. Location:
Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars. *Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Create a Job Alert Interested in building your career at tastytrade? Get future opportunities sent straight to your email. Apply for this job
* indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School * Select... Degree * Select... Select... Start date year * End date year * Are you authorized to work in the United States? * Select... Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)? * Select... Are you currently located in the Chicago area, or are you willing to relocate to the Chicago area? * Select... LinkedIn Profile Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in tastytrade’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr