Recruiting from Scratch
Engineering Manager, Product
Recruiting from Scratch, San Francisco, California, United States, 94199
Who is Recruiting from Scratch: Recruiting from Scratch is a talent firm that focuses on placing the best candidate for our clients. Our team is 100% remote and we work with teams across North America, South America, and Europe to help them hire.https://www.recruitingfromscratch.com/
Title of Role:
Engineering Manager, AI Product Engineering
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Location:
San Francisco, CA Company Stage of Funding:
Growth-Stage (Venture-Backed) Office Type:
Onsite, 5 Days a Week Salary:
$300,000 - $415,000 + Equity Company Description We are partnering with a rapidly scaling startup in the AI infrastructure space focused on transforming enterprise customer support. This company is building advanced conversational AI agents that are revolutionizing how businesses deliver support—combining deep context awareness, emotional intelligence, and problem-solving precision. Their mission is to create magical user experiences through AI agents that operate alongside human support teams. With top-tier technical leadership and a strong product-market fit, the company is entering its next phase of growth and is building out its engineering leadership to scale cutting-edge products for millions of users. What You Will Do As an Engineering Manager on the Product Engineering team, you will lead initiatives to design, develop, and scale the next generation of tools for training AI agents. You will be responsible for building systems that harness unstructured conversational data and convert it into actionable product insights. You’ll work closely with cross-functional teams to define clear, ambitious roadmaps and ensure the technical execution is reliable, scalable, and impactful. This role is ideal for someone who thrives in early-stage environments, enjoys blending hands-on engineering with leadership, and is excited about defining the future of AI-powered customer experience. Key Responsibilities:
Lead a team of engineers to build a platform for training AI agents used by Customer Experience teams
Design scalable systems that analyze and extract insights from massive volumes of conversation data
Develop real-time automation that monitors agent interactions and detects failures or anomalies
Break down ambiguous product goals into tactical execution plans and development milestones
Mentor engineers and contribute as a technical leader, supporting hiring and career development
Ideal Background
6–10 years of professional software engineering experience
3+ years of engineering management experience
Experience shipping high-impact features in fast-paced product teams
Strong technical depth and comfort diving deep into full-stack issues, infrastructure, or monitoring
Hands-on expertise in
TypeScript
and
Python , especially in asynchronous environments
Demonstrated ability to attract, hire, and mentor high-performing engineering talent
Motivated by the fast pace, ownership, and opportunity for impact at early-stage startups
Preferred
Background as a founder or early engineering hire at a high-growth startup
Experience building or integrating with AI/ML systems
Familiarity with multi-modal models or conversational AI
Undergraduate degree in Computer Science from a top-tier university
Compensation and Benefits
Base Salary:
$300,000 - $415,000
Equity:
Competitive, early-stage stock options
Benefits: Comprehensive medical, dental, and vision coverage
Visa sponsorship available
Daily in-office meals and snacks
Learning and professional development support
Premium technical tools and hardware
Opportunity to work on a world-class product alongside some of the most ambitious builders in the industry
This is a rare opportunity to join a generational company at the inflection point—where your leadership and technical contributions will directly shape the future of AI-driven enterprise software. If you're excited about scaling powerful AI systems and building with velocity in a highly collaborative team, we encourage you to apply. Salary Range: $300,000-$415,000 base.https://www.recruitingfromscratch.com/ #J-18808-Ljbffr
Title of Role:
Engineering Manager, AI Product Engineering
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Location:
San Francisco, CA Company Stage of Funding:
Growth-Stage (Venture-Backed) Office Type:
Onsite, 5 Days a Week Salary:
$300,000 - $415,000 + Equity Company Description We are partnering with a rapidly scaling startup in the AI infrastructure space focused on transforming enterprise customer support. This company is building advanced conversational AI agents that are revolutionizing how businesses deliver support—combining deep context awareness, emotional intelligence, and problem-solving precision. Their mission is to create magical user experiences through AI agents that operate alongside human support teams. With top-tier technical leadership and a strong product-market fit, the company is entering its next phase of growth and is building out its engineering leadership to scale cutting-edge products for millions of users. What You Will Do As an Engineering Manager on the Product Engineering team, you will lead initiatives to design, develop, and scale the next generation of tools for training AI agents. You will be responsible for building systems that harness unstructured conversational data and convert it into actionable product insights. You’ll work closely with cross-functional teams to define clear, ambitious roadmaps and ensure the technical execution is reliable, scalable, and impactful. This role is ideal for someone who thrives in early-stage environments, enjoys blending hands-on engineering with leadership, and is excited about defining the future of AI-powered customer experience. Key Responsibilities:
Lead a team of engineers to build a platform for training AI agents used by Customer Experience teams
Design scalable systems that analyze and extract insights from massive volumes of conversation data
Develop real-time automation that monitors agent interactions and detects failures or anomalies
Break down ambiguous product goals into tactical execution plans and development milestones
Mentor engineers and contribute as a technical leader, supporting hiring and career development
Ideal Background
6–10 years of professional software engineering experience
3+ years of engineering management experience
Experience shipping high-impact features in fast-paced product teams
Strong technical depth and comfort diving deep into full-stack issues, infrastructure, or monitoring
Hands-on expertise in
TypeScript
and
Python , especially in asynchronous environments
Demonstrated ability to attract, hire, and mentor high-performing engineering talent
Motivated by the fast pace, ownership, and opportunity for impact at early-stage startups
Preferred
Background as a founder or early engineering hire at a high-growth startup
Experience building or integrating with AI/ML systems
Familiarity with multi-modal models or conversational AI
Undergraduate degree in Computer Science from a top-tier university
Compensation and Benefits
Base Salary:
$300,000 - $415,000
Equity:
Competitive, early-stage stock options
Benefits: Comprehensive medical, dental, and vision coverage
Visa sponsorship available
Daily in-office meals and snacks
Learning and professional development support
Premium technical tools and hardware
Opportunity to work on a world-class product alongside some of the most ambitious builders in the industry
This is a rare opportunity to join a generational company at the inflection point—where your leadership and technical contributions will directly shape the future of AI-driven enterprise software. If you're excited about scaling powerful AI systems and building with velocity in a highly collaborative team, we encourage you to apply. Salary Range: $300,000-$415,000 base.https://www.recruitingfromscratch.com/ #J-18808-Ljbffr