Len The Plumber
Field Operations Systems Specialist ServiceTitan Admin Expert
Master Trades Group is a leading residential services company specializing in HVAC and plumbing across the Mid-Atlantic and Southeast. We're seeking a ServiceTitan Admin Expert to standardize, optimize, and support our field operations systems across multiple locations. What You'll Do Be the ServiceTitan Subject Matter Expert for all branches Manage system admin tasks: users, workflows, permissions, configuration Develop and enforce standardized processes for consistent use Train and support office and field staff on best practices Lead onboarding and integration of new acquisitions into ServiceTitan Partner with operations leadership to align system tools with business goals Provide Tier 2 support and coordinate with vendors What We're Looking For 710+ years experience with field operations software ServiceTitan Admin experience required Strong background in system administration, process improvement, and training Experience with software integration during acquisitions a plus Excellent communication and project management skills High School Diploma/GED Preferred Experience in trades/home services (HVAC, plumbing, electrical) Familiarity with Intaact, 3CX, or similar SaaS platforms Location & Travel Must live near one of our locations in the Mid-Atlantic, Louisville, or Central Florida Travel up to 25% Why Join Master Trades Group? Competitive pay & benefits Impact operational excellence at scale Growth-focused, collaborative culture Apply now to bring your expertise to a fast-growing, innovative team!
Master Trades Group is a leading residential services company specializing in HVAC and plumbing across the Mid-Atlantic and Southeast. We're seeking a ServiceTitan Admin Expert to standardize, optimize, and support our field operations systems across multiple locations. What You'll Do Be the ServiceTitan Subject Matter Expert for all branches Manage system admin tasks: users, workflows, permissions, configuration Develop and enforce standardized processes for consistent use Train and support office and field staff on best practices Lead onboarding and integration of new acquisitions into ServiceTitan Partner with operations leadership to align system tools with business goals Provide Tier 2 support and coordinate with vendors What We're Looking For 710+ years experience with field operations software ServiceTitan Admin experience required Strong background in system administration, process improvement, and training Experience with software integration during acquisitions a plus Excellent communication and project management skills High School Diploma/GED Preferred Experience in trades/home services (HVAC, plumbing, electrical) Familiarity with Intaact, 3CX, or similar SaaS platforms Location & Travel Must live near one of our locations in the Mid-Atlantic, Louisville, or Central Florida Travel up to 25% Why Join Master Trades Group? Competitive pay & benefits Impact operational excellence at scale Growth-focused, collaborative culture Apply now to bring your expertise to a fast-growing, innovative team!