Consolidated Edison Inc
Sr System Analyst, Legal Innovation & Operations
Consolidated Edison Inc, New York, New York, us, 10261
Job Description
The Con Edison Law Department Legal Innovation and Operations (LIO) team is seeking a Senior System Analyst to join its team. The role requires flexibility to adapt to changing priorities, business, and organizational needs, including learning and managing new legal technologies. This role also requires the ability to operate independently within a fast-paced environment and work proactively with stakeholders at various levels, including Law Department professionals, IT staff, and vendors. Strong technology and organizational skills, along with the ability to work independently in a fast-paced environment, are keys to success in this role. This is a hybrid role.
Responsibilities
Core Responsibilities
The Con Edison Law Department Legal Innovation and Operations (LIO) team is seeking a Senior System Analyst to assist with projects across the Department. The role requires flexibility to adapt to changing priorities, business, and organizational needs, including learning and managing new legal technologies. This role also requires the ability to operate independently within a fast-paced environment and work proactively with stakeholders at various levels, including Law Department professionals, IT staff, and vendors. The Senior System Analyst will provide LIO program support and collaborate to improve day-to-day efficiency, implement process improvements, and facilitate change. Contribute to the Law Departments automation efforts using Microsoft Power Automate, Power Apps, and similar tools. Update and create new forms, processes, and tools for the Law Department, using MS Forms, MS Lists, and other Company technology platforms. Responsible for identifying and translating business requirements into technical requirements. Provide daily support and management of multiple critical production systems, including the troubleshooting of production problems and determination of root cause of issues. Review, analyze and resolve data-related issues (schema, invalid data, incorrect format, etc.) utilizing creative solutions and collaborating with IT staff when necessary. Respond to Law Department end users requests in a timely and professional manner. Manage application and user roles and permissions; track license usage and compliance. Evaluate, test, train, implement, and support technology solutions utilized by the Law Department, interfacing with IT staff as needed. Provide ongoing support for legal technology projects, including system implementation, active participation in project discussions, and serving as the subject matter expert (SME) for deployed applications. Mange the Law Departments internal SharePoint site and intranet pages. Conduct yearly audits of Law Department applications. Support and manage additional projects and initiatives within the Department. Responsible for additional tasks and duties to support the LIO team. Assist the Company during system emergencies by performing a System Emergency Assignment which may require working extended or non-traditional hours, including weekends and holidays. Qualifications
Required Education/Experience
Bachelor's Degree Three years related work experience Direct responsibility for project tasks and technology solutions or Associate's Degree Five years related work experience Direct responsibility for project tasks and technology solutions Relevant Work Experience
3-5 years Experience managing and implementing technology solutions, and comfort with learning (and self-learning) new tools and systems, required. 3-5 years Proficiency with Microsoft Office Suite and O365, including Copilot, Outlook, Word, Excel, and PowerPoint. Proficiency with SharePoint and OneDrive, required. 3-5 years Proficiency with Microsoft Forms, Power Automate, and Power Apps, required. Ability to assist end-users by phone, email, in person or remotely, using tools such as Microsoft Teams, required. Proven track record of collaborating with cross-functional groups and building relationships with stakeholders to set objectives and produce results, required. Ability to handle confidential and proprietary information using excellent discretion and judgment, required. Must show strong attention to detail in fast-paced environments, required. Proven track record of breaking down processes and identifying key pain points to deliver business improvements, required. 2 years Experience in legal operations in an in-house legal department, in a law-firm, and/or supporting legal technology solutions and end users (document management, matter management, contract management, e-billing, knowledge management, workflow solutions, etc.) preferred. Licenses and Certifications
Driver's License Required Project Management Professional (PMP) Preferred Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
About Us
Mission Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Benefits:
We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
Rich medical & pharmacy benefits, including vision benefits Dental benefits Health Savings Accounts Health Care and Dependent Care Flexible Spending Accounts 401(k) with robust matching Employer paid Pension Plan Employee Stock Purchase Plan with a generous matching contribution State of the art Employee Assistance Program Paid Parental Leave Generous paid time off plus paid holidays Family support: emergency backup child, & elder care assistance Social responsibility and volunteer opportunities Employee discount program Commuter Benefits Culture of growth and learning: career development; tuition reimbursement; recognition program Life and Long-Term Disability Benefits
*Please be aware that some benefits may not apply to provisional or part-time job titles.
About the Team
EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at careerconnect@coned.com
The Con Edison Law Department Legal Innovation and Operations (LIO) team is seeking a Senior System Analyst to join its team. The role requires flexibility to adapt to changing priorities, business, and organizational needs, including learning and managing new legal technologies. This role also requires the ability to operate independently within a fast-paced environment and work proactively with stakeholders at various levels, including Law Department professionals, IT staff, and vendors. Strong technology and organizational skills, along with the ability to work independently in a fast-paced environment, are keys to success in this role. This is a hybrid role.
Responsibilities
Core Responsibilities
The Con Edison Law Department Legal Innovation and Operations (LIO) team is seeking a Senior System Analyst to assist with projects across the Department. The role requires flexibility to adapt to changing priorities, business, and organizational needs, including learning and managing new legal technologies. This role also requires the ability to operate independently within a fast-paced environment and work proactively with stakeholders at various levels, including Law Department professionals, IT staff, and vendors. The Senior System Analyst will provide LIO program support and collaborate to improve day-to-day efficiency, implement process improvements, and facilitate change. Contribute to the Law Departments automation efforts using Microsoft Power Automate, Power Apps, and similar tools. Update and create new forms, processes, and tools for the Law Department, using MS Forms, MS Lists, and other Company technology platforms. Responsible for identifying and translating business requirements into technical requirements. Provide daily support and management of multiple critical production systems, including the troubleshooting of production problems and determination of root cause of issues. Review, analyze and resolve data-related issues (schema, invalid data, incorrect format, etc.) utilizing creative solutions and collaborating with IT staff when necessary. Respond to Law Department end users requests in a timely and professional manner. Manage application and user roles and permissions; track license usage and compliance. Evaluate, test, train, implement, and support technology solutions utilized by the Law Department, interfacing with IT staff as needed. Provide ongoing support for legal technology projects, including system implementation, active participation in project discussions, and serving as the subject matter expert (SME) for deployed applications. Mange the Law Departments internal SharePoint site and intranet pages. Conduct yearly audits of Law Department applications. Support and manage additional projects and initiatives within the Department. Responsible for additional tasks and duties to support the LIO team. Assist the Company during system emergencies by performing a System Emergency Assignment which may require working extended or non-traditional hours, including weekends and holidays. Qualifications
Required Education/Experience
Bachelor's Degree Three years related work experience Direct responsibility for project tasks and technology solutions or Associate's Degree Five years related work experience Direct responsibility for project tasks and technology solutions Relevant Work Experience
3-5 years Experience managing and implementing technology solutions, and comfort with learning (and self-learning) new tools and systems, required. 3-5 years Proficiency with Microsoft Office Suite and O365, including Copilot, Outlook, Word, Excel, and PowerPoint. Proficiency with SharePoint and OneDrive, required. 3-5 years Proficiency with Microsoft Forms, Power Automate, and Power Apps, required. Ability to assist end-users by phone, email, in person or remotely, using tools such as Microsoft Teams, required. Proven track record of collaborating with cross-functional groups and building relationships with stakeholders to set objectives and produce results, required. Ability to handle confidential and proprietary information using excellent discretion and judgment, required. Must show strong attention to detail in fast-paced environments, required. Proven track record of breaking down processes and identifying key pain points to deliver business improvements, required. 2 years Experience in legal operations in an in-house legal department, in a law-firm, and/or supporting legal technology solutions and end users (document management, matter management, contract management, e-billing, knowledge management, workflow solutions, etc.) preferred. Licenses and Certifications
Driver's License Required Project Management Professional (PMP) Preferred Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
About Us
Mission Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Benefits:
We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
Rich medical & pharmacy benefits, including vision benefits Dental benefits Health Savings Accounts Health Care and Dependent Care Flexible Spending Accounts 401(k) with robust matching Employer paid Pension Plan Employee Stock Purchase Plan with a generous matching contribution State of the art Employee Assistance Program Paid Parental Leave Generous paid time off plus paid holidays Family support: emergency backup child, & elder care assistance Social responsibility and volunteer opportunities Employee discount program Commuter Benefits Culture of growth and learning: career development; tuition reimbursement; recognition program Life and Long-Term Disability Benefits
*Please be aware that some benefits may not apply to provisional or part-time job titles.
About the Team
EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at careerconnect@coned.com