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Wings Over

General Manager

Wings Over, Worcester

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The Opportunity:
Wings Over is seeking a General Manager to join our team. As a General Manager , you will be responsible for overseeing and growing a quick-service restaurant.
Now Serving These Benefits:
  • An energetic, collaborative, and positive work environment
  • Paid vacation and sick time
  • Medical, Dental, & Vision insurance
  • Flexible Spending Account & Dependent Care Spending Account
  • Weekly pay through direct deposit
  • 401(k) with employer match after 12 months of service
  • Bonus potential
  • Shift meal stipend and off-duty discounts for you and your family

Day in the Life (includes, but is not limited to):
  • Let’s get our hands dirty: Work side by side with the team frying chicken, greeting guests, and modeling Wings Over standards, values, and behaviors
  • Manages with integrity, honesty, and knowledge that promotes the culture, values, and mission of Wings Over
  • Monitors and manages store staffing levels, recruiting, and hiring using scheduling, coaching, and hands-on management to achieve operational excellence
  • Analyzes reports such as COGs, inventory, and labor to identify and address trends and issues affecting in-store performance
  • Ensures food safety by leading disciplined execution in FOH and BOH, following health, safety, and sanitation guidelines
  • Serves a consistent product and service by providing proper team training and giving regular feedback
  • Resolves conflicts promptly in a thoughtful, empathetic, and fair manner
  • Participates in the community by identifying partnerships, joining community events, and engaging our neighbors
  • Other related duties as assigned

What You Bring to the Table:
  • Two (2) years of management experience
  • Three (3) years of food service experience (line-level or management); At least one (1) of those years in fast-casual/QSR
  • Serv-Safe Certification required
  • Flexible schedule- available nights, holidays, and weekends
  • Passionate about food and guest service
  • Able to manage store operations independently
  • Able to communicate clearly and concisely
  • Able to appropriately handle confidential/sensitive information
  • Proactive in identifying problems and implementing solutions
  • Inspired to drive the growth of your team members and yourself
  • Calm and collected in moments of pressure
  • Flexible and open-minded: able to propose changes and implement new programs introduced by others or created in-house
  • Able to lift 50 lbs. and can stand for prolonged periods of time
  • Valid driver’s license and current insurance
  • Legal US work authorization

Fly With Us:
For over 20 years, Wings Over has served the best crispy chicken wings and hand-breaded tenders. Join us on our journey to create gold standard experiences that leave everyone happier than before they interacted with us.
Wings Over is an Equal Opportunity Employer. #J-18808-Ljbffr