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Diligente Technologies

Business Continuity Analyst

Diligente Technologies, WorkFromHome

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Location : San Francisco, CA. Hybrid schedule (Tuesday, Wednesday, and Thursday).

Duration : 6vmonth assignment with the possibility of extension

Description :

We are seeking for a highly analytical and detail-oriented Business Continuity Analyst (BCA). The candidate will be reporting directly to the Associate Director, Business Continuity Program Administrator. This is an excellent opportunity for a detail-oriented, data-savvy analyst to gain hands-on experience in Business Continuity Management. The BCA will work closely with leadership, engage with stakeholders across the organization, and contribute to a critical risk management function.

Responsibilities

Business Impact Analysis (BIA) & Business Continuity Planning (BCP) :

  • Assist BCM leadership in conducting multiple Business Impact Analyses (BIAs) by engaging stakeholders, gathering data, and documenting findings in the system of record.
  • Analyze large datasets to identify critical business functions, dependencies, and recovery priorities.
  • Support the development and maintenance of Business Continuity Plans (BCPs) based on BIA results.

Analytical & Reporting Responsibilities :

  • Develop and maintain Excel models to assess business continuity risk and impact.
  • Compile, clean, and analyze large datasets to identify trends and support decision-making.
  • Create reports and dashboards to present findings in a clear, actionable manner.
  • Translate complex data into digestible insights for senior management and stakeholders.

    • Crisis Preparedness & Readiness Exercises :

  • Support BCM leadership in facilitating Emergency Response Team (ERT) training.
  • Assist in organizing and executing Crisis Management tabletop exercises.
  • Coordinate and track micro-exercises (targeted readiness and preparedness exercises) to validate BCPs and Disaster Recovery Plans (DRPs).
  • Document exercise outcomes, track action items, and support program improvements.

    • Resiliency Tools Administration :

  • Assist in the administration and maintenance of resiliency tools used for business continuity and disaster recovery.
  • Provide support and troubleshooting for business continuity platforms and reporting tools.

    • Skills / Knowledge :

    Required / Must have :

  • Advanced Excel skills (PivotTables, VLOOKUP / XLOOKUP, INDEX MATCH, SUMIF and COUNTIF, conditional formatting, charts, filters, formulas, etc.).
  • Experience working with large datasets and translating data into insights.
  • Strong PowerPoint skills with experience in building professional presentations.
  • Excellent written and verbal communication skills.
  • Ability to engage with stakeholders across all levels of the organization, document requirements, and synthesize information.

    • Preferred :

  • 1-3 years of experience in business continuity, risk management, data analysis, or a related field.
  • Experience in business continuity planning or emergency preparedness is a plus.
  • Familiarity with business continuity frameworks (e.g. FHFA, FFIEC, ISO 22301, NIST, BCI Good Practice Guidelines) is a plus.
  • Business continuity or disaster recovery certification is a plus (CBCP, CBCA, ABCP, CBCI, DRII, etc.).
  • Ability to deliver clear, concise training programs to a wide range of personnel in large and small group formats.
  • Ability to interact with vendors, service providers and internal clients.
  • Bachelor's degree or equivalent work experience required.

    • Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Contract

    Job function

    Job function

    Information Technology

    Industries

    IT Services and IT Consulting

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