Position : Executive Assistant to the CEO
Location : Cincinnati, OH
Type : Full-time | Adaptive to work flexible hours
Reports to: Chief Executive Officer
Industry : IT Services – AI, Data, and Quality Engineering
About the Role
We are looking for a smart, emotionally intelligent, and highly resourceful Executive Assistant who acts as a strategic partner to our CEO. This is not a traditional assistant role, you will be expected to manage, prioritize, filter, and handle work that enables the CEO to focus on what matters most.
If you’re someone who thrives in fast-paced environments, loves wearing multiple hats, and can anticipate needs before they’re spoken, this could be the perfect role for you.
Your Impact
You will make the CEO’s life run on autopilot — from calendar and travel to client coordination and internal follow-ups — while becoming a multiplier of his time, focus, and energy.
Key Responsibilities:
CEO Enablement
- Own and manage the CEO’s calendar, scheduling, inbox, meetings, and travel.
- Attend key meetings, take notes, track action items, and ensure follow-through.
- Prioritize and filter communication to reduce noise and focus the CEO’s attention.
Business Support
- Understand Narwal’s business, operations, key clients, and growth priorities.
- Act as a liaison for internal teams and external partners.
- Coordinate with sales, marketing, delivery, and HR on behalf of the CEO.
- Support business development and client coordination activities.
Administrative Excellence
- Ensure smooth day-to-day functioning of the CEO’s office and priorities.
- Handle expense reporting, travel planning, office errands, and personal administration with discretion.
Strategic Partnering
- Be the CEO’s trusted thought partner, someone who understands his work style, anticipates needs, and operates one step ahead.
- Develop deep familiarity with Narwal’s clients, culture, and decision-making dynamics.
- Help protect the CEO’s time and energy by filtering distractions and solving problems independently.
Who You Are
Emotionally Intelligent: You read the room, navigate tough conversations gracefully, and know when to push and when to pause.
Unflappable: Calm under pressure, with a “make it happen” attitude no matter the curveball.
Business-Savvy: Not just an executor, you understand how a fast-growing IT services firm operates and how to add value.
Flexible & Responsive: Available during core EST hours with flexibility for responsiveness outside those hours.
Highly Organized: Master of priorities, deadlines, and details. Nothing slips through.
Client-Facing Polish: You can represent the CEO with warmth, clarity, and credibility.
Qualifications
- 5–10 years of experience supporting C-level executives (Chief of Staff, Executive Assistant, or similar roles).
- Exposure to professional services, IT services, or fast-paced startup environments is a strong plus.
- Proficiency with Microsoft 365, Zoom, Slack, and calendar/email tools.
- Prior EA/Chief of Staff experience will be valued.
Why Narwal
Narwal is on a mission to build a globally respected IT services firm focused on AI, Data, and Quality Engineering. We’re growing fast, driven by strong leadership, a high-performing team, and deep relationships with our customers.
You’ll work directly with the CEO and few other key leaders, play a pivotal role in shaping our internal velocity, and gain exposure to high-level strategy, leadership, and operations.
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