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Massachusetts Staffing

Mailroom Assistant

Massachusetts Staffing, Boston

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Mailroom Assistant

We are looking for a Mailroom Assistant to join our team on a contract basis in Boston, Massachusetts. This role involves handling incoming mail and packages while providing excellent customer service in a customer-facing environment. If you are organized, detail-oriented, and enjoy working in a fast-paced setting, we encourage you to apply.

Responsibilities:

  • Receive and log incoming mail and packages with accuracy.
  • Sort and organize mail and packages for timely distribution.
  • Deliver mail and packages to designated locations within the facility.
  • Maintain records of daily mail processing and delivery activities.
  • Provide courteous and attentive assistance to students and staff.
  • Ensure mailroom operations comply with established policies and procedures.
  • Address inquiries and resolve issues related to mail distribution.
  • Monitor inventory levels of mailroom supplies and request replenishments as needed.

Requirements:

  • Prior experience in mailroom operations or a related field.
  • Strong organizational skills and attention to detail.
  • Excellent customer service abilities, particularly in student-facing roles.
  • Ability to lift and transport mail and packages as required.
  • Proficiency in maintaining accurate records and documentation.
  • Familiarity with mail sorting and delivery processes.
  • Effective communication skills for interacting with customers and staff.