Chapel Hill, NC 27516
$50,000 to $55,000(hourly job)
About the role:
Leading privately held property & casualty AM Best A rated carriers. Focused on profitable growth through superior underwriting as well as providing an exceptional work culture for their ever-expanding team of highly talented staff. We're seeking a Claim Assistant to support our busy claims department. This position is ideal for someone with strong administrative capabilities, a passion for service, and a desire to grow within the insurance industry. Whether you're already in the field or looking to transition into insurance, we'd love to meet you!
Duties and responsibilities:
Logging, processing, and routing incoming and outgoing electronic and physical mail. Answering phones and assisting policyholders, agents, brokers, and claimants with claim updates. Maintaining claim-related records, databases, and vendor profiles. Assisting with new loss set-ups, archive file requests, and underwriting communication. Supporting special projects.
Experience:
A passion for excellent customer service and problem-solving. Strong communication skills verbal and written. Exceptional attention to detail and organizational ability. Proficiency with Microsoft Word and Excel and a willingness to learn our internal claim system. Ability to prioritize tasks, meet deadlines, and thrive in a fast-paced team environment. High school diploma or GED (or equivalent insurance administrative experience). Previous experience in the U.S. property & casualty insurance industry. Extra Credit: Spanish as a second language.
Compensation:
$50,000 to $55,000.
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