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Suncoast Credit Union

Title Agency Refinance Team Supervisor

Suncoast Credit Union, Tampa

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Overview

based on experience and credentials

Overview
Compensation: $50,000-$80,000 based on experience and credentials
Location Type: Hybrid
Position Type: Full Time
Schedule: Monday thru Friday 8:30am-5:30pm
Primary function is to work closely with the borrower and lending institution to accomplish a closed Refinance transaction in a timely and efficient manner. Assist Title Agency Manager with a variety of other activities related to the management of the Title Agencys Refinance Team.
Responsibilities

  • Supervises the daily activities of the Title Agencys Refinance Team to ensure the duties and responsibilities are performed accurately and the closing transactions are completed on a timely basis and high-quality member service is maintained.
  • Assists with other personnel activities of staff, such as hiring, training, performance appraisals, disciplinary matters, rewarding and motivating. Cultivates strong working relationships and builds trust among team members.
  • Works closely with SCUs and other lenders Mortgage Department staff in an effort to promote seamless and efficient mortgage closings.
  • Communicates with borrowers, lenders and others relating to Members Title Agency to facilitate smooth transactions.
  • Prepares Final CDs or HUD Settlement Statements and all other closing documents for the transactions. Obtains approval from lender for the CD or HUD Settlement Statement. Orders an update from the underwriter for the title search. Performs closing transaction or forwards file to appropriate SCU Service Center with instructions for closing.
  • Must be able to disburse all transactions; then forward file to the Title Assistant-Post Closing person to complete. Prepares wire transfers made from the Members Title Agency escrow account.
  • Serves as back-up to the Refinance Closing Agents. Assists in the training of new or present employees.
  • Oversees and issues the checks for the R.E. tax payments of all taxes held in escrow to be paid in the month of November each year.
  • Must complete the required CE courses to maintain active Title Insurance License.
  • Sets day-to-day operational objectives for team. Assigns work and delegates responsibilities to staff and monitors progress to ensure department goals are met and high-quality member service is maintained. Cultivates strong working relationships and builds trust among team members.
  • Responsible for other personnel activities of staff as assigned, such as hiring, training, performance appraisals, scheduling, and disciplinary matters.
  • Attends job-specific training classes as requested by manager. Completes annual BSA/AML Compliance Training and understands employees role in maintaining an effective BSA/AML compliance program and completes FACT Act Red Flag training.
Qualifications
  • Supervises the daily activities of the Title Agencys Refinance Team to ensure the duties and responsibilities are performed accurately and the closing transactions are completed on a timely basis and high-quality member service is maintained.
  • Assists with other personnel activities of staff, such as hiring, training, performance appraisals, disciplinary matters, rewarding and motivating. Cultivates strong working relationships and builds trust among team members.
  • Works closely with SCUs and other lenders Mortgage Department staff in an effort to promote seamless and efficient mortgage closings.
  • Communicates with borrowers, lenders and others relating to Members Title Agency to facilitate smooth transactions.
  • Prepares Final CDs or HUD Settlement Statements and all other closing documents for the transactions. Obtains approval from lender for the CD or HUD Settlement Statement. Orders an update from the underwriter for the title search. Performs closing transaction or forwards file to appropriate SCU Service Center with instructions for closing.
  • Must be able to disburse all transactions; then forward file to the Title Assistant-Post Closing person to complete. Prepares wire transfers made from the Members Title Agency escrow account.
  • Serves as back-up to the Refinance Closing Agents. Assists in the training of new or present employees.
  • Oversees and issues the checks for the R.E. tax payments of all taxes held in escrow to be paid in the month of November each year.
  • Must complete the required CE courses to maintain active Title Insurance License.
  • Sets day-to-day operational objectives for team. Assigns work and delegates responsibilities to staff and monitors progress to ensure department goals are met and high-quality member service is maintained. Cultivates strong working relationships and builds trust among team members.
  • Responsible for other personnel activities of staff as assigned, such as hiring, training, performance appraisals, scheduling, and disciplinary matters.
  • Attends job-specific training classes as requested by manager. Completes annual BSA/AML Compliance Training and understands employees role in maintaining an effective BSA/AML compliance program and completes FACT Act Red Flag training.
Benefits
  • Financial Well-Being: Bonus Program up to 18%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
  • Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
  • Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
  • Community Involvement: Paid Volunteer Hours
  • Growth: Degree Assistance up to $5,000 per year
  • Flexibility: Remote, Hybrid, and Onsite Schedules
  • Security: Pet Insurance, Free Identity Theft Protection, Legal Assistance
For more information, including additional benefits, please visit our benefits website at
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at
Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Finance and Sales
  • Industries
    Banking

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