Functions and Responsibilities:
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Monitor quality performance: metrics, trends, repeating issues, or causes of poor quality or rework
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Prepare reports by collecting, analyzing, and summarizing data
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Ensuring processes adhere to quality standards
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Develop or establish new standards and update existing standards
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Develop written work instructions and procedures
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Provide input into work instructions, manufacturing processes, and manufacturing methods to ensure quality
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Customer complaint handling
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CAPA RCA investigation to support managers for resolutions, and follow-ups to verify effectiveness
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Review supplier scorecards and monitor quality of workmanship
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Work with Purchasing to communicate supplier issues and issue corrective actions for nonconformances
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Internal and external audit support
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Collaborate with Manufacturing manager to develop and implement quality controls and improvements
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Investigate and troubleshoot product or production “quality” issues
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Review codes, specifications, and processes
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Adhere to ISO and quality procedures
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Work effectively in a team environment
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Perform other duties as assigned by manager
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Serve as a backup to the Quality Manager
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Education:
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Bachelor’s degree in Quality Engineering, Manufacturing Engineering, or similar/related program required
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In lieu of Bachelor’s degree, a combination of an Associate degree with proven work experience in the metal fabrication industry with hands on operation in multiple fabrication processes may be substituted
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Experience:
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Production or engineering experience in a custom sheet metal fabrication business is desired
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Familiarity with welding, fabrication, and machining specifications preferred
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Accurate manufacturing blueprint reading experience required
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Knowledge of metals and raw materials along with the understanding of production processes, and costs of manufacturing is a plus
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Good analytical and problem-solving skills
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Knowledge of inspection methods and experience in the use of metrology measuring equipment
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Knowledge of industry principles such as lean manufacturing and six sigma methodologies is preferred
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Proficiency in Microsoft Office Access database application is a plus
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Specialized Experience:
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Five plus years’ experience in managing or supervising quality assurance and quality control in a manufacturing setting Knowledge and application of ISO 9001:2015 Standard
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Proficiency in Word, Excel, Microsoft Outlook, and an enterprise resource planning (ERP) systems; Infor CloudSuite Industrial (SyteLine)
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Working knowledge of American Welding Society and Military welding procedures and specifications
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Knowledge and experience with nondestructive testing of welds
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Knowledge and experience with paint standards and methods
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Knowledge and experience with Geometric Dimensioning & Tolerancing (GD&T)
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Knowledge and experience with Lean Manufacturing and Quality at the Source (QATS)
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Excellent communication skills at all levels within an organization
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