Pharmacy Technician
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with facilities across the US and teammates in over 90 countries, we provide integrated technologies, products, and services across the full continuum of care. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
- Medical, dental, and vision insurance, available on first working day
- 401(k), eligibility after one year of service
- Employee stock purchase plan
- Tuition reimbursement
The anticipated hourly range for this position is $24-$27 an hour. The actual compensation offered may vary based on job related factors such as experience, skills, education, and location.
Licensed Pharmacy Technician works under the supervision of a pharmacist and is responsible for assuring the pharmacy operations are compliant, efficient, and meet the needs of our customers. This position will also serve as the primary point of contact with referral sources, physician's offices, and patients/caregivers.
Responsibilities:
- Process new referrals completely and accurately.
- Must be organized and be able to work with pharmacist to create and assure an efficient workflow and orders are timely and profitable.
- Communicate effectively and professionally with referral sources and patients.
- Verify all patient demographics including shipping address, pharmacy insurance coverage, allergy, and medical conditions as necessary.
- Contact patients prior to their next order due date and process all patients' prescriptions; ensure prescriptions needed are current with refills and any authorizations necessary; verify ongoing pharmacy benefits for each customer; must insure accuracy of delivery address for customer every month/responsible for information patient of co-pay and attempt of collection prior to shipping order.
- Keep customer database current and accurate with order information, communications, and activities as to be documented in patient notes.
- Identify and refer any clinical issues to the pharmacist for consultation.
- Must possess excellent communication skills with the ability to practice proper phone etiquette.
- Call Center Technicians: Ability to answer hi-volume in-bound calls via an automated phone system. Ability to make outbound calls to patients and referrals as necessary. Respond quickly and professionally to customer telephone questions and concerns. Work closely with all departments within the organization as necessary to ensure efficient processing and delivery of customers' orders. Must be able to accurately fill patient prescription orders if asked by the pharmacist. Assist pharmacist with ordering and inventory as needed. Assist pharmacist with other duties requested for the normal everyday operation of the pharmacy which are granted to a pharmacy technician under existing state law. Must possess working knowledge of Microsoft Office.
Qualifications:
- High school diploma or equivalent; Experience in Third Party Claims processing; Knowledge in pharmacy operations and products utilized by our pharmacy; Knowledge in pharmacy regulations and documentation; Knowledge in pharmacy compliance issues; Knowledge in prescription authorization processes.
- Utah Pharmacy technician license active and in good standing.
- Ability to speak clearly and concisely via phone and in person. Ability to work as a member of a multidisciplinary team. Ability to communicate professionally with staff at all levels. Ability to explain issues professional and solve order problems when possible for staffs and customers. Ability to accommodate pharmacists' preferences and duties at all times.
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state, or local law.