County of San Bernardino, CA
Salary : $42,390.40 - $58,260.80 Annually
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 25-23203-01
Department: Workforce Development Department (EDA)
Opening Date: 05/17/2025
Closing Date: Continuous
The Job
San Bernardino County Workforce Development Department is recruiting for Workforce Development Technicians who work directly with Workforce Innovation Opportunity Act (WIOA) participants to provide job search assistance, job referrals, and placement assistance to job seekers. Workforce Development Technicians will conduct initial client interviews/orientation; gather client information; create and maintain enrollment files; perform data entry, and disseminate general information, such as job and training opportunities.
For more information, refer to the job description.
The eligible list established by this recruitment may be used to fill current and future vacancies throughout San Bernardino County.
ABOUT THE DEPARTMENT
The San Bernardino County Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor's Workforce Innovation and Opportunity Act (WIOA). The America's Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers. To learn more, visit
HEALTH BENEFITS
PAID TIME OFF
RETIREMENT PERKS
Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement
Review the job-specific Benefit Summary by following this
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting and physical exam prior to appointment.
Travel: A valid California Class C Driver License is required to carry out the essential job-related functions of this position. Mileage reimbursement and proof of automobile liability insurance must be maintained.
Work Schedule: Evening and weekend work may be required on occasion.
Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.
Minimum Requirements
Candidates must meet ONE (1) Education AND ONE (1) Experience option to qualify.
EDUCATION: OPTION 1:
Fifteen (15) semester or twenty-three (23) quarter units of completed coursework from an accredited college in human/behavioral/social science, public/business administration, education or a closely related field. A list of coursework must be submitted with the application if a degree (as listed above) has not been conferred.OPTION 2:
Certificate of Completion from the SBC Career PathBuilder Program. Certification of Completion must be attached to application. AND EXPERIENCE: OPTION 1:
Two (2) years of full time equivalent work experience performing clerical functions in an office environment. Duties must include a variety of office tasks including public contact, computer usage, typing, filing, answering phones, and data entry.OPTION 2:
One (1) year of full time experience determining eligibility for a government or organizational program; interpreting, applying, and explaining policies, regulations, or procedures to the public; interviewing and gathering financial, family, or personal information from the public over the phone or in-person.SUBSTITUTION:
One (1) additional year of experience may substitute for required education.
Desired Qualifications
The ideal candidate will be customer service focused, keen communication abilities, and attention to detail. In addition, the candidate will be flexible in the work environment with experience in a client-based employment program such as Workforce Innovation and Opportunity Act (WIOA), Workforce Investment Act (WIA), and CalWORKs Employment Services, Regional Occupation Program (ROP), or related federally funded workforce program.
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Application Procedure: Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you need technical assistance, follow this link to or contact their Toll-Free Applicant Support line at (855) 524-5627 . Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the within one week of the recruitmentfiling deadline.
Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the
For more important details,
Technical & Inspection Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits,* please click
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
*Retirement benefits subject to change.
01
Instructions : The following questions will be used to help determine if you meet the minimum qualifications for the position. Your responses will also provide a basis for a Competitive Evaluation that will determine your placement on the eligible list. Please ensure that any experience indicated in your responses is clearly detailed in the Work Experience section of your application.
02
LOCATION OF INTEREST: Indicate the location in which you are willing to accept a position. Select all that apply.
Current vacancies exist in Victorville. The eligible list established by this recruitment can be used to fill future vacancies throughout San Bernardino County.
03
EDUCATION: Do you possess 15 semester/23 quarter units of completed college coursework in humanities, public/business administration, behavioral/social science, education, or closely related field?
04
EDUCATION/COURSEWORK: If you have an Associate Degree or higher in Humanities, Public or Business Administration, or closely related field, indicate below. Be sure to fully complete the Education section of your application. If you do not possess an Associates Degree or higher in the qualifying fields, list your completed coursework as it relates to this position.
Include the following: Name of School, Course Title, Course Number, Number of Units, Type of Units (semester or quarter). Example: SBVC, Intro to Psych, Psych 101, 3 sem units. Transcripts may be attached to application in lieu of listing coursework in this section. Applicants may do this by scanning attachments and uploading them into the attachments section of the application.If you possess a Certificate of Completion from the SBC Career PathBuilder Program, please indicate below along with the certificate number.
05
QUALIFYING EXPERIENCE: Please select which of the following work experiences you qualify under. Mark N/A if you do not qualify under either of the experience options. Note: all qualifying work experience must be reported in detail in the Work Experience section of this application.
06
WORKFORCE PROGRAMS: Indicate in the client-based program in which you possess at least one (1) year of experience in a federally funded workforce program. Check all that apply.
07
WORKFORCE/PROGRAM EXPERIENCE: Describe your experience in a workforce program, government/organization program, or closely related field. Please be sure to include the employer(s), dates of employment, and duties performed. Each employer must be listed and fully detailed in your Work Experience.
If none, please indicate "N/A."
08
Applicant Acknowledgement - Notification via email : As part of our efforts to increase efficiency and promote conservation of resources, Human Resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email.) Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided with your application is current, secure and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
09
**ATTENTION GMAIL USERS**
We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide on how to create and apply filters within Gmail. To access the guide, download the Gmail Filter Setup Instructions (PDF) . Once downloaded, follow the instructions to ensure you receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
10
Applicant Acknowledgement - Application Complete : Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
Required Question
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 25-23203-01
Department: Workforce Development Department (EDA)
Opening Date: 05/17/2025
Closing Date: Continuous
The Job
San Bernardino County Workforce Development Department is recruiting for Workforce Development Technicians who work directly with Workforce Innovation Opportunity Act (WIOA) participants to provide job search assistance, job referrals, and placement assistance to job seekers. Workforce Development Technicians will conduct initial client interviews/orientation; gather client information; create and maintain enrollment files; perform data entry, and disseminate general information, such as job and training opportunities.
For more information, refer to the job description.
The eligible list established by this recruitment may be used to fill current and future vacancies throughout San Bernardino County.
ABOUT THE DEPARTMENT
The San Bernardino County Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor's Workforce Innovation and Opportunity Act (WIOA). The America's Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers. To learn more, visit
HEALTH BENEFITS
PAID TIME OFF
RETIREMENT PERKS
- Medical & Dental: Family Coverage
- Vision: Employee Coverage
- Premium subsidies to offset health costs
- Flexible Spending Account: Pre-tax account for qualified healthcare expenses
- Up to 4 weeks accruable vacation with cash-out option
- 11 days accruable sick leave
- 15 paid holidays
- Perfect Attendance Leave
- Flexible work schedules (in some departments)
- Generous pension
- Retirement reciprocity may be available!
- 457(b) Deferred Compensation
- Retirement Medical Trust (RMT)
Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement
Review the job-specific Benefit Summary by following this
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting and physical exam prior to appointment.
Travel: A valid California Class C Driver License is required to carry out the essential job-related functions of this position. Mileage reimbursement and proof of automobile liability insurance must be maintained.
Work Schedule: Evening and weekend work may be required on occasion.
Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.
Minimum Requirements
Candidates must meet ONE (1) Education AND ONE (1) Experience option to qualify.
EDUCATION: OPTION 1:
Fifteen (15) semester or twenty-three (23) quarter units of completed coursework from an accredited college in human/behavioral/social science, public/business administration, education or a closely related field. A list of coursework must be submitted with the application if a degree (as listed above) has not been conferred.OPTION 2:
Certificate of Completion from the SBC Career PathBuilder Program. Certification of Completion must be attached to application. AND EXPERIENCE: OPTION 1:
Two (2) years of full time equivalent work experience performing clerical functions in an office environment. Duties must include a variety of office tasks including public contact, computer usage, typing, filing, answering phones, and data entry.OPTION 2:
One (1) year of full time experience determining eligibility for a government or organizational program; interpreting, applying, and explaining policies, regulations, or procedures to the public; interviewing and gathering financial, family, or personal information from the public over the phone or in-person.SUBSTITUTION:
One (1) additional year of experience may substitute for required education.
Desired Qualifications
The ideal candidate will be customer service focused, keen communication abilities, and attention to detail. In addition, the candidate will be flexible in the work environment with experience in a client-based employment program such as Workforce Innovation and Opportunity Act (WIOA), Workforce Investment Act (WIA), and CalWORKs Employment Services, Regional Occupation Program (ROP), or related federally funded workforce program.
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Application Procedure: Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you need technical assistance, follow this link to or contact their Toll-Free Applicant Support line at (855) 524-5627 . Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the within one week of the recruitmentfiling deadline.
Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the
For more important details,
Technical & Inspection Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits,* please click
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
*Retirement benefits subject to change.
01
Instructions : The following questions will be used to help determine if you meet the minimum qualifications for the position. Your responses will also provide a basis for a Competitive Evaluation that will determine your placement on the eligible list. Please ensure that any experience indicated in your responses is clearly detailed in the Work Experience section of your application.
- I have read and understand the above statements.
02
LOCATION OF INTEREST: Indicate the location in which you are willing to accept a position. Select all that apply.
Current vacancies exist in Victorville. The eligible list established by this recruitment can be used to fill future vacancies throughout San Bernardino County.
- East Valley: San Bernardino
- West Valley: Rancho Cucamonga
- High Desert: Victorville
03
EDUCATION: Do you possess 15 semester/23 quarter units of completed college coursework in humanities, public/business administration, behavioral/social science, education, or closely related field?
- I possess an Associate's degree or higher in one of the related fields as indicated above.
- I possess 15 semester/23 quarter completed units of coursework in related fields as indicated above.
- I possess a Certificate of Completion from the SBC Career PathBuilder Program.
- I am substituting one additional year of experience for the required education.
- None of the above.
04
EDUCATION/COURSEWORK: If you have an Associate Degree or higher in Humanities, Public or Business Administration, or closely related field, indicate below. Be sure to fully complete the Education section of your application. If you do not possess an Associates Degree or higher in the qualifying fields, list your completed coursework as it relates to this position.
Include the following: Name of School, Course Title, Course Number, Number of Units, Type of Units (semester or quarter). Example: SBVC, Intro to Psych, Psych 101, 3 sem units. Transcripts may be attached to application in lieu of listing coursework in this section. Applicants may do this by scanning attachments and uploading them into the attachments section of the application.If you possess a Certificate of Completion from the SBC Career PathBuilder Program, please indicate below along with the certificate number.
05
QUALIFYING EXPERIENCE: Please select which of the following work experiences you qualify under. Mark N/A if you do not qualify under either of the experience options. Note: all qualifying work experience must be reported in detail in the Work Experience section of this application.
- Option 1: Two (2) years of full time equivalent work experience performing clerical functions in an office environment. Duties must include a variety of office tasks including public contact, computer usage, typing, filing, answering phones, and data entry.
- Option 2: One (1) year of full time experience determining eligibility for a governmental or organizational program; interpreting, applying, and explaining policies, regulations, or procedures to the public; interviewing and gathering financial, family, or personal information from the public over the phone or in-person.
- I DO NOT meet either option above.
06
WORKFORCE PROGRAMS: Indicate in the client-based program in which you possess at least one (1) year of experience in a federally funded workforce program. Check all that apply.
- Workforce Innovation Opportunity Act (WIOA)
- Workforce Investment Act (WIA)
- CalWORKS Employment Services
- Regional Occupational Program (ROP)
- Job Corps
- Department of Rehabilitation (DOR)
- Wagner-Peyser Act
- Department of Labor Welfare to Work Program
- Other
- None of the Above
07
WORKFORCE/PROGRAM EXPERIENCE: Describe your experience in a workforce program, government/organization program, or closely related field. Please be sure to include the employer(s), dates of employment, and duties performed. Each employer must be listed and fully detailed in your Work Experience.
If none, please indicate "N/A."
08
Applicant Acknowledgement - Notification via email : As part of our efforts to increase efficiency and promote conservation of resources, Human Resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email.) Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided with your application is current, secure and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
- I acknowledge that I have read, understood, and agree to the above statement.
09
**ATTENTION GMAIL USERS**
We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide on how to create and apply filters within Gmail. To access the guide, download the Gmail Filter Setup Instructions (PDF) . Once downloaded, follow the instructions to ensure you receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
- I understand
10
Applicant Acknowledgement - Application Complete : Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
- I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.
Required Question