Receivables Clerk, Sr - Full Time, Days

Senior Receivables Clerk

Be a part of a world-class academic healthcare system at UChicago Medicine as a Senior Receivables Clerk for our Revenue Cycle Burr Ridge, IL location. This position requires you to work onsite 1-2 days per week. You will need to be based in the greater Chicagoland area.

In this role, the Senior Receivables Clerk is responsible for the daily review and error resolution of automated charge posting jobs for hospital and professional fee charges. They are responsible for responding to email and phone inquiries regarding laboratory charges. This includes obtaining missing information using various information systems or phone inquiry and CPT and or ICD9 coding changes according to Medicare and third-party reimbursement guidelines confirmed by appropriate documentation. The Senior Receivables Clerk coordinates activities of Biller(s) and other clerical staff to assure prompt and accurate charge posting and claim preparation. They train new and existing employees as well as assists in development and implementation of new billing and audit procedures.

Essential Job Functions

• Monitors performance of charge posting corrections based on daily and periodic automated charge posting error reports. Reviews and/or performs correction of charge posting (billing) errors for hospitals laboratories charges (anatomic pathology and clinical pathology) via manual computer entry or paper submission. Documents activities appropriately.
• Contacts clinic staff for activation of patient account numbers and resolution of discrepancies preventing charge posting.
• Codes selected Cytopathology and/or Surgical Pathology cases for accurate CPT and ICD9 coding in Misys-Copath. Obtains missing information and releases professional fee billing.
• Reviews professional fee transaction editing reports (IDX-TES). Resolves errors and obtains missing information and enters appropriate data into professional fee transaction editing system.
• Performs periodic audits of automated and manual charge posting for hospitals laboratories charges (anatomic pathology and clinical pathology).
• Assists UCPG staff in review of professional fee claim rejections. Resolves errors and obtains missing information. Prints supporting pathology reports as requested by UCPG.
• Participates in and may chair regularly scheduled Laboratory Administration Billing Services Team meetings.
• Responds to phone and email inquiries from clinic coordinators, UCPG and UCH Finance staff, and UCH patients about billing and requests for billing adjustments. Investigates and resolves inquiries or refers inquiries to other staff as appropriate.
• Verifies appropriate charge posting of accounts at risk, e.g., shared MRN error resolution.
• Updates accounts requiring modifier and occurrence code documentation for Advanced Beneficiary Notice (ABN) receipt. Is familiar with Laboratory National Coverage Decisions and other medical necessity rules relating to laboratory and pathology services. May assist in communicating procedures for prevention and resolution of medical necessity documentation issues to clinic staff.
• Assigns tasks to biller(s) as appropriate.
• Assists in data retrieval and/or data entry for special projects.
• May prepare reports to monitor quality and system improvements.
• Performs other duties as assigned.

Required Qualifications

• A completed high school diploma or GED equivalent
• Three or more years of related experience in billing and/or charge posting
• Knowledge of medical terminology
• Considerable experience and demonstrated ability to work with multiple hospital and laboratory information systems such as IDX-Lastword, OACIS, EPIC, Misys-Lab, Misys-Copath, IDX-Bar and IDX-TES
• Proficiency with computer data entry, spreadsheets, and word processing
• Must be able to interact effectively with patients, colleagues, and other health care workers as well as have excellent interpersonal skills
• Exceptional telephone communication skills
• Must be able to perform work efficiently and effectively
• Must be able to complete tasks within deadlines, following guidelines and established procedures and with appropriate documentation

Preferred Qualifications

• A completed Associate degree
• Knowledge of regulations and procedures relating to ICD-9, CPT, and HCPCS codes in relation to hospital billing procedures highly desirable
• Coding training or certification
• Considerable skill and experience in identifying and solving charge posting and patient billing problems

Position Details

• Job Type/FTE: Full Time (1.0 FTE)
• Shift: Days/ 8hr Shifts - Flexible start time between 7am - 9am
• Unit/Department: Revenue Cycle
• Location: Burr Ridge when required to come in office
• CBA Code: 743 Clerical