commercetools, Inc.
Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.Drive Results: We think big, work smart, and execute fast to transform the future of commerceCultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamworkChampion Customers: We go the extra mile for our customers to help them unlock their full potentialAdapt Boldly: We're curious and innovative, we take risks and grow from our failuresThe Opportunity:As our Business Development Manager of BDRs, you will drive pipeline growth for commercetools by leading a team of Business Development Representatives focused on enterprise eCommerce solutions. Your team will identify and engage key decision-makers in retail, D2C, and B2B eCommerce brands, helping them understand how commercetools' composable commerce platform can transform their business.You'll be responsible for coaching, optimizing outbound strategies, and ensuring seamless collaboration with Sales and Marketing to generate high-quality sales opportunities. This role is perfect for a hands-on leader who thrives in a fast-paced SaaS environment and has experience in B2B enterprise sales.This role offers a hybrid work environment with three days a week in our Boston office.Your Mission:Mentor, coach, and motivate a team of BDRs to consistently exceed pipeline and meeting targetsConduct regular training sessions on outbound prospecting, objection handling, and product positioningImplement best practices for personalized outreach via email, LinkedIn, and cold callingMonitor performance metrics and provide actionable feedback for continuous improvementRefine messaging to engage eCommerce decision-makers (Heads of Digital, CTOs, etc.)Develop outbound prospecting playbooks tailored to commercetools' ICPLeverage intent data, AI tools, and sales engagement platforms (Outreach, 6Sense) to enhance prospecting efficiencyAlign with Marketing on campaign strategy, messaging, and lead qualificationOwn pipeline generation targets, ensuring BDR-sourced meetings contribute to revenue goalsTrack and analyze key KPIs: SQL conversion rates, email engagement, call effectiveness, and pipeline attributionCollaborate with RevOps to ensure CRM (Salesforce) data is accurate and optimized for reportingWork closely with Account Executives (AEs) to ensure smooth lead handoff and pipeline progressionProvide feedback to Marketing and Product teams on market trends, customer pain points, and competitive insightsPartner with Sales Enablement to continuously enhance BDR onboarding and skill development programsWhat you need to succeed:Ample experience in SaaS B2B sales development (preferably in eCommerce, headless commerce, or composable commerce)Current or previous experience in a leadership role, managing or mentoring BDRs/SDRsStrong understanding of the eCommerce ecosystem (marketplaces, digital experience platforms, ERP, OMS, etc.)Experience with outbound sales strategies and enterprise prospectingProficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and intent data toolsExcellent communication, coaching, and strategic thinking skillsData-driven mindset with the ability to analyze metrics and optimize performanceWe care about your growth and well-being Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip Learning & Development Budget Academy: Regular training sessions, access to Coursera and Babbel training courses Our Benefits: Check them out here Flexibility: Morning person or night owl? We believe in outcome and motivated employees Mindset & Growth: A diverse workplace with an open, international culture, and learning environmentFor US-based roles Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, and volunteering Prepare For Your Future: 401k with company match Get Involved: Opportunities to join our Employee Resource Groups, fitness challenges, artistic channels, and more!Come grow with us!We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company better.At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Please note our salary range pertains to base pay.US Pay Range $149,000-$185,000 USD