Christie Clinic
Patient Service Representative - Rheumatology - Bloomington
Christie Clinic, Bloomington, Illinois, us, 61791
Job Details
Job Location Bloomington (LLC) - Bloomington, IL
Position Type Full Time
Education Level High School
Salary Range $15.00 - $20.18 Hourly
Job Shift 1st Shift
General Summary of Duties
Christie Clinic's department of Rheumatology in Bloomington on Empire is seeking a full-time Patient Service Representative from Monday-Friday 8:00am-4:30pm, with no night or weekend requirements.
Duties include acting as a liaison between patients and medical staff. Other duties include greeting patients, scheduling, and rescheduling appointments, answering phones and ensuring that all patient matters are taken care of prior to seeing the provider.
Job Qualifications and Expectations
(This list may not include all the duties assigned.) Greet patients and visitors in an efficient, professional, and courteous manner, and solicit customer feedback to improve service. Demonstrate the ability to promptly answer a high volume of phone calls, and schedule patient appointments with providers. Checking schedule prior to appointments for scheduling errors and changes in insurance. Provide check in and registration process for patients. Verify and update necessary demographic information. Maintain provider schedules. Keep a neat and orderly work and lobby area. Distribute mail to appropriate staff members. Schedule labs and appointments as requested. Ensure patient completes all paperwork for office visit including updating insurance information, etc. prior to patient seeing provider. Post any payments including co-payments, payments toward account balances, collections, etc. Work with clinical staff to schedule new patients and follow up appointments sent to PSR in basket. Maintain and balance payment drawer at end of day including cash, checks and charges. Obtain signatures on corresponding forms and document any other material received or requested into the electronic medical record. Perform related work as required REQUIRED QUALIFICATIONS:
High School Diploma or equivalent PREFERRED QUALIFICATIONS:
Experience in a medical office setting CERTIFICATE/LICENSE:
None TYPICAL PHYSICAL DEMANDS:
Demands include sitting, standing, walking, bending, stooping, stretching, and lifting up to 25 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.
TYPICAL WORKING CONDITIONS:
Work is performed in a medical office setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids and other waste common to a health care environment. Requirements may include working irregular hours.
PAY AND BENEFITS:
The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.
We also offer a substantial benefits package, including:
Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday) Dependent Care Flexible Spending Account 401k Plan Medical Flexible Spending Account Health Insurance Group Term Life Insurance Dental Insurance Identity Theft Protection Vision Insurance Long Term Disability Accidental Death & Dismemberment Insurance
Job Location Bloomington (LLC) - Bloomington, IL
Position Type Full Time
Education Level High School
Salary Range $15.00 - $20.18 Hourly
Job Shift 1st Shift
General Summary of Duties
Christie Clinic's department of Rheumatology in Bloomington on Empire is seeking a full-time Patient Service Representative from Monday-Friday 8:00am-4:30pm, with no night or weekend requirements.
Duties include acting as a liaison between patients and medical staff. Other duties include greeting patients, scheduling, and rescheduling appointments, answering phones and ensuring that all patient matters are taken care of prior to seeing the provider.
Job Qualifications and Expectations
(This list may not include all the duties assigned.) Greet patients and visitors in an efficient, professional, and courteous manner, and solicit customer feedback to improve service. Demonstrate the ability to promptly answer a high volume of phone calls, and schedule patient appointments with providers. Checking schedule prior to appointments for scheduling errors and changes in insurance. Provide check in and registration process for patients. Verify and update necessary demographic information. Maintain provider schedules. Keep a neat and orderly work and lobby area. Distribute mail to appropriate staff members. Schedule labs and appointments as requested. Ensure patient completes all paperwork for office visit including updating insurance information, etc. prior to patient seeing provider. Post any payments including co-payments, payments toward account balances, collections, etc. Work with clinical staff to schedule new patients and follow up appointments sent to PSR in basket. Maintain and balance payment drawer at end of day including cash, checks and charges. Obtain signatures on corresponding forms and document any other material received or requested into the electronic medical record. Perform related work as required REQUIRED QUALIFICATIONS:
High School Diploma or equivalent PREFERRED QUALIFICATIONS:
Experience in a medical office setting CERTIFICATE/LICENSE:
None TYPICAL PHYSICAL DEMANDS:
Demands include sitting, standing, walking, bending, stooping, stretching, and lifting up to 25 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.
TYPICAL WORKING CONDITIONS:
Work is performed in a medical office setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids and other waste common to a health care environment. Requirements may include working irregular hours.
PAY AND BENEFITS:
The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.
We also offer a substantial benefits package, including:
Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday) Dependent Care Flexible Spending Account 401k Plan Medical Flexible Spending Account Health Insurance Group Term Life Insurance Dental Insurance Identity Theft Protection Vision Insurance Long Term Disability Accidental Death & Dismemberment Insurance