IT Section Manager - Business Applications Section Manager

Salary: $81,432.00 AnnuallyLocation : Deland FL 32720, FLJob Type: Full-TimeJob Number: 25-00455ADepartment: FinanceDivision: Information TechnologyOpening Date: 08/14/2025Closing Date: 8/28/2025 11:59 PM Eastern Major FunctionsThe County of Volusia is seeking a Business Applications Section Manager for the Information Technology division. This position will be responsible for identifying, designing, and implementing innovative digital solutions that enhance government operations and improve efficiency across departments. The role involves utilizing advanced technologies to rapidly develop custom applications, streamline processes, and drive digital transformation initiatives throughout the organization.NOTE: The selected candidate must work extended hours when needed to complete critical projects and respond to county emergencies or activations. Illustrative Duties(NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.) Manages a service area including personnel (staffing, discipline, hiring, evaluations, and schedules); budget, goals, and priorities; purchasing, etc.Develops and maintains curricula and training records to enhance staff effectiveness through education programs, seminars, cross training, and classes.Participates in developing, implementing, reviewing, and updating Information Technology's overall strategic and tactical plans, goals, priorities, and missions.Develops and provides strategic, tactical, and operational plans for section.Plans, organizes, coordinates, and directs the analysis, procurement, implementation and support of computer systems and services.Develops bid specifications, RFQs, RFPs, and the criteria to evaluate vendor proposals for new products and services.Oversees vendor selection.Serves as a liaison between county and outside communications, software, and computer hardware vendors.Ensures proper functioning of the county's computer systems and keeps hardware and software systems updated to meet organizational needs.Ensures the security and integrity of the county's computer systems and networks.Establishes operating service levels and ensures schedules are met and quality of service achieved. Coordinates activities with other IT section managers to provide a consistent and efficient level of service to the County as a whole or to the various departments. Develops, recommends, and maintains software and hardware standards, guidelines, and procedures for section, division, and county.Designs, plans, and manages complex and specialized technology and non-technology projects to include funding, staffing, resources, and project plans.Remains current on changes in technologies, current trends, and developments in the industry relative to section.Reviews and evaluates new and existing information systems and services; provides analysis to ensure operational and maintenance effectiveness, timeliness, and level of benefit.Analyzes present and future technology needs and issues for county departments; prepares recommendations and specifications accordingly. Reviews solutions on how best to use information technology to solve business problems.Compiles, analyzes, and summarizes information from various sources; prepares reports on applicability of information to the county and makes recommendations.Develops and recommends section budgets and participates in development of the overall division budget; manages and monitors approved section budget. Establishes and maintains section processes for compliance with division and countywide fixed asset tracking requirements.Develops and manages relationships between the County and outside agencies.Provides technical advice to staff, including consulting with staff on advanced coding and technical configuration of systems.Provide technical guidance and architectural direction to development teams while overseeing project delivery.Lead technical decision-making and provide hands-on guidance to engineers while managing team operations and deliverables.Meets with county staff, senior management, officials, and the public to explain various projects and work programs and to report on progress and issues.Represents the County on behalf of Information Technology in negotiations or other official functions.Responds to emergency situations.Performs other duties as assigned.Attends work on a continuous and regular basis.Responds to emergency situations.Must adhere to Federal, State, County and Local ordinances.Performs other duties as assigned.Minimum RequirementsSeven (7) years of experience in Information Systems, Business Administration, Public Administration, or related field in which three (3) of those years should be progressively responsible experience managing computer systems staff, services, and/or operations. ORBachelor's degree in Information Systems, Business Administration, Public Administration, or related field and three (3) years of progressively responsible experience managing computer systems staff, services, and/or operations. A comparable amount of experience, training, or education may be substituted for the minimum qualifications.Must possess a valid driver's license at time of hire.Must possess and maintain a valid Florida driver's license within 30 days of hire. Knowledge, Skills & AbilitiesKnowledge of administrative procedures, such as budgeting, hiring, and supervision.Knowledge of effective supervisory and management practices and procedures.Knowledge of systems analysis and information processing.Knowledge of the operating characteristics, capabilities, and limitations of computing systems and related equipment for large, multi-platform sites.Knowledge of the complexities of a full-service Information Technology operation.Knowledge of computer system evaluation, selection, and implementation practices.Knowledge of principles, practices, terminology, and trends in information technology services. Skilled in administering and managing multiple technical programs and projects simultaneously.Skilled in conducting needs assessments.Skilled in technical supervision and training of subordinate staff.Skilled in developing and implementing operational processes and work plans to ensure the delivery of secure and reliable information technology services.Skilled in addressing operational issues quickly and effectively.Ability to lead teams of people from different organizations as required to accomplish specific goals and overcome operational problems.Ability to establish and control workflow of projects through completion.Ability to plan, coordinate and direct activities of a group of employees with a wide range of occupational skills.Ability to develop and maintain procedures and policies.Ability to interpret and communicate user's needs and requests.Ability to set differing priorities in the establishment and adjustment of time schedules.Ability to work under, and adjust to, time constraints and strict schedules.Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, agreements, contracts, or governmental regulations.Ability to write reports, business correspondence and procedure manuals.Ability to communicate effectively, both orally and in writing.Ability to establish and maintain effective working relationships.Knowledge of computer systems' development and implementation project methodology.Knowledge of managing and supporting business systems (i.e., finance, human resources, time and attendance, and document management) and processes.ADA REQUIREMENTS:Mental Demands: Ability to read and comprehend technical and professional journals and manuals; letters, memos, abstracts, instructions; schematics, flow charts. Ability to perform general mathematical functions. Ability to write reports, critiques, memos, letters, instructions and procedures. Ability to speak publicly; conversant in theory and practices of discipline. Ability to analyze data and develop conclusions. Ability to identify and resolve problems. Ability to think logically and show attention to detail.Physical Demands: Light to medium work. Ability to see, hear, talk, finger dexterity. Ability to bend, stoop, and reach. Ability to push, pull and/or carry up to 40 pounds. Major visual functions are acuity, far and near, field of vision, and accommodation. Visual acuity (peripheral vision and depth perception) necessary to operate a motorized vehicle. Environmental Demands: Inside work.We offer a competitive and comprehensive benefits package that includes:HEALTH INSURANCE Medical Dental Vision Flexible Spending AccountRETIREMENT Florida Retirement System (FRS) Deferred Retirement Option Program (DROP) Deferred Compensation (475 Plan)SUPPLEMENTAL INSURANCE Life Insurance Short Term Disability Insurance Long Term Disability Insurance Cancer Insurance Critical Illness InsurancePAID TIME OFF Personal Leave Holidays Bereavement MilitaryHOLIDAYSThe County of Volusia observes the following holidays annually: New Year's Day Martin Luther King Day Good Friday Memorial Day Independence Day Labor Day Veterans Day Thanksgiving (and day after) ChristmasADDITIONAL BENEFITS Tuition Reimbursement Onsite Wellness/Fitness Center Computer Purchase Program Direct Deposit PayrollTemporary and intermittent employees are not paid for holidays and are not eligible for benefits.01 NOTE: Your response to the following supplemental questions must match the information in the work experience section on your application. If your responses do not match, your application will be deemed incomplete and will disqualify you from further consideration. I have read and understand the above statement. 02 Do you have a valid drivers license? Yes No 03 Do you have a valid Florida driver's license? Yes No 04 If you answered "No" to the previous question, will you be able to obtain a Florida driver's license within 30 days of hire if selected for the position? Yes No Not Applicable 05 Do you possess a High School Diploma or GED? Yes No 06 Do you have at least seven (7) years of experience in Information Systems, Business Administration, Public Administration, or related field in which three (3) of those years should be progressively responsible experience managing computer systems staff, services, and/or operations. Yes No 07 If you answered "Yes" to the previous question, please indicate the following:(1) the number of years, (2) position title (3) brief description of your experience and (4) the name of the agency/organization(s). If you answered "No", please indicate N/A. 08 Do you have a Bachelor's degree in Information Systems, Business Administration, Public Administration, or related field and three (3) years of progressively responsible experience managing computer systems staff, services, and/or operations. Yes No 09 If you answered "Yes" to the previous question, please indicate the following:(1) the number of years, (2) position title (3) brief description of your experience and (4) the name of the agency/organization(s). If you answered "No", please indicate N/A. 10 Please describe your experience in the following areas. For each answer, include the number of years of experience, the position title(s) you held, and the name of the agency or organization. If you have no relevant experience to discuss, you may indicate N/A. I understand the above statement. 11 Experience with software development languages for thick client, web client, and scripting. List the languages used. 12 Experience managing enterprise application teams for software development and third-party application administration. Include the number of direct reports for development, the number of direct reports for third-party application administration, and types of applications managed. 13 Experience managing complex enterprise IT projects. Include the typical number of concurrent projects managed, the typical size of project team being managed, the typical size of the affected user base, and typical project budgets. 14 Experience with major upgrades/migrations/conversions under deadline. Include the largest performed, their success or failure, and lessons learned. 15 Experience managing enterprise software outages/disasters. Include the event, the remediation, the result, and lessons learned. 16 Experience with mobile app development for iOS and Android. Include the languages and IDEs used and whether the apps were published to the AppStore/Play Store. 17 Experience integrating enterprise applications with other business systems. Include the approximate number of integration projects managed, types of integration methods used (e.g., APIs, web services, ETL, etc.), and your role in the integration process. 18 Experience with the use of containers, container managers such as Kubernetes, and microservices. Include the tools utilized. 19 Experience with the use of source control systems. Include the tools utilized. 20 Experience with project management frameworks (e.g., Scrum, Kanban, etc.). Include any project management tools utilized. 21 Experience with software development methodologies (Agile, Waterfall, etc.). Include the methodologies used and your role in implementing/using these methodologies. 22 Experience with using Artificial Intelligence for development of software. Include the AI platforms/IDEs used, and the software created by that method. 23 Experience implementing and maintaining third-party/commercial enterprise software applications. Include the number of applications and size of the user base. 24 Experience designing and implementing hybrid cloud strategies. Include platforms used and migration approaches. 25 Experience designing, developing, and implementing applications for system administration and automation. Include your role in the automation process and the types of automation implemented. 26 Experience evaluating, selecting, and managing relationships with technology vendors. Include your role in RFP development, vendor selection, contract negotiations, SLA development and monitoring, number of concurrent vendors managed, and typical annual contract values. 27 Experience ensuring application compliance with security regulations (e.g., CJIS, HIPAA, PCI, etc.). Include specific regulations and application-specific compliance measures implemented. 28 Experience developing enterprise application strategic plans. Include the types of applications covered (e.g., financial, public safety, etc.), size of organization, and timeframe for strategic planning. 29 Experience developing and managing operational IT budgets. Include the annual budget amounts, types of expenditures (e.g., staffing, licensing, maintenance, etc.), and experience forecasting significant operational changes (e.g., new applications, major upgrades, etc.). 30 Experience managing capital improvement projects. Include the project budgets and number of stakeholders. 31 Have you ever worked as a temporary/lease employee for the County of Volusia? Yes No 32 If you answered yes, please indicate when, position title, and department/division. If you answered no please indicate N/A. 33 Where did you hear about this position? County of Volusia Website Indeed.com orlandojobs.com Social Media sites Other 34 If you answered "other" to the previous question, please indicate which specific source. Required Question