TD Bank
Business Analyst III
The Business Analyst (BA) will be responsible for assessing, recommending, and driving business requirements and the delivery of key strategic capabilities, products, and initiatives across the AMCB Commercial Landscape. This analyst will work with external and TD stakeholders to create and implement the right requirements to meet enterprise, business, & technology needs for strategic growth and legal/regulatory requirements. Current and Future State Experience and Process Mapping Create current and future state experience and process maps to drive full understanding of current state (including gaps) in order to create accurate and complete future state requirements Requirements Definition Create boundaries around scope and accurately identify risk, issues, dependencies and any mitigants Create accurate, complete, traceable, and testable requirements in alignment of with industry standards Use knowledge of the bank, the banking industry, and technology to inform those requirements Work closely with all partners (business, operations, risk, compliance, legal, governance) to ensure fully defined requirements Ongoing Implementation Support, for assigned efforts: Work with business, operations, technology, and vendors to clarify and ensure appropriate testing and technical application of requirements Support Coding, Testing, Deployment, and Post Deployment activities as needed Preferred Skills & Experience: Proven track record of defining and delivering requirements in a fast-paced and complex financial institution Strong Analytical Skills, to identify problems, analyze data, and create complete requirements Demonstrated effectiveness in diverse software delivery environments Highly effective communication skills, including presentations and excellent verbal and written communication to effectively build relationships, present requirements, gain consensus and alignment, drive resolutions, and deliver outcomes Technical knowledge of the systems and platforms supporting clients, internal support staff, and key stakeholders in the Commercial Bank In depth knowledge of tools and methodologies needed to deliver requirements (MS office tools, JIRA, Confluence, remote collaboration tools) Understanding of Key Performance Indicators (KPIs) and Outcomes to help drive decisions in the requirements process Extensive experience working with external vendors and external software solution providers Other Considerations Experience in large financial institution product and/or technology development Experience with Agile software delivery an asset Remote working arrangement is an option. Occasional travel may be required The Business Analyst III provides analytical and project management support to various corporate and business line strategic initiatives according to established Company procedures and applicable legal and regulatory guidelines. Depth & Scope: Works independently but receives assistance/coaching from more senior levels Coaches other team members, as appropriate, within area of expertise Identifies, develops, and maintains key linkages with business partners including the retail product management, retail distribution, commercial banking, support services and North American business partners such as TD Wealth Management, TD Ameritrade and TD Insurance Helps senior management by giving insightful and pro-active reporting and analysis and various corporate and business line initiatives Works with line of business team members/ resource Resolves issues and problems by conferring with staff, management, other internal departments, outside contacts as necessary Works cross-functionally as required to drive strategic initiatives and improve processes Adds financial value to company by analyzing company data to identify and recommend initiatives that positively and materially impact the financial results of the company Education & Experience: Bachelors degree or progressive work experience in addition to experience below 3+ Years of related experience Excellent communication skills Excellent problem-solving and decision making skills Exceptional active listening skills Proven ability to meet deadlines while simultaneously working on multiple projects Physical Requirements: Domestic Travel
Occasional International Travel
Never Performing sedentary work
Continuous Performing multiple tasks
Continuous Operating standard office equipment - Continuous Responding quickly to sounds
Occasional Sitting
Continuous Standing
Occasional Walking
Occasional Moving safely in confined spaces
Occasional Lifting/Carrying (under 25 lbs.)
Occasional Lifting/Carrying (over 25 lbs.)
Never Squatting
Occasional Bending
Occasional Kneeling
Never Crawling
Never Climbing
Never Reaching overhead
Never Reaching forward
Occasional Pushing
Never Pulling
Never Twisting
Never Concentrating for long periods of time
Continuous Applying common sense to deal with problems involving standardized situations
Continuous Reading, writing and comprehending instructions
Continuous Adding, subtracting, multiplying and dividing
Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing
and so will you. Our Total Rewards Package: Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD
and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation: TD Bank is an equal opportunity employer. All qualified applicants will receive
The Business Analyst (BA) will be responsible for assessing, recommending, and driving business requirements and the delivery of key strategic capabilities, products, and initiatives across the AMCB Commercial Landscape. This analyst will work with external and TD stakeholders to create and implement the right requirements to meet enterprise, business, & technology needs for strategic growth and legal/regulatory requirements. Current and Future State Experience and Process Mapping Create current and future state experience and process maps to drive full understanding of current state (including gaps) in order to create accurate and complete future state requirements Requirements Definition Create boundaries around scope and accurately identify risk, issues, dependencies and any mitigants Create accurate, complete, traceable, and testable requirements in alignment of with industry standards Use knowledge of the bank, the banking industry, and technology to inform those requirements Work closely with all partners (business, operations, risk, compliance, legal, governance) to ensure fully defined requirements Ongoing Implementation Support, for assigned efforts: Work with business, operations, technology, and vendors to clarify and ensure appropriate testing and technical application of requirements Support Coding, Testing, Deployment, and Post Deployment activities as needed Preferred Skills & Experience: Proven track record of defining and delivering requirements in a fast-paced and complex financial institution Strong Analytical Skills, to identify problems, analyze data, and create complete requirements Demonstrated effectiveness in diverse software delivery environments Highly effective communication skills, including presentations and excellent verbal and written communication to effectively build relationships, present requirements, gain consensus and alignment, drive resolutions, and deliver outcomes Technical knowledge of the systems and platforms supporting clients, internal support staff, and key stakeholders in the Commercial Bank In depth knowledge of tools and methodologies needed to deliver requirements (MS office tools, JIRA, Confluence, remote collaboration tools) Understanding of Key Performance Indicators (KPIs) and Outcomes to help drive decisions in the requirements process Extensive experience working with external vendors and external software solution providers Other Considerations Experience in large financial institution product and/or technology development Experience with Agile software delivery an asset Remote working arrangement is an option. Occasional travel may be required The Business Analyst III provides analytical and project management support to various corporate and business line strategic initiatives according to established Company procedures and applicable legal and regulatory guidelines. Depth & Scope: Works independently but receives assistance/coaching from more senior levels Coaches other team members, as appropriate, within area of expertise Identifies, develops, and maintains key linkages with business partners including the retail product management, retail distribution, commercial banking, support services and North American business partners such as TD Wealth Management, TD Ameritrade and TD Insurance Helps senior management by giving insightful and pro-active reporting and analysis and various corporate and business line initiatives Works with line of business team members/ resource Resolves issues and problems by conferring with staff, management, other internal departments, outside contacts as necessary Works cross-functionally as required to drive strategic initiatives and improve processes Adds financial value to company by analyzing company data to identify and recommend initiatives that positively and materially impact the financial results of the company Education & Experience: Bachelors degree or progressive work experience in addition to experience below 3+ Years of related experience Excellent communication skills Excellent problem-solving and decision making skills Exceptional active listening skills Proven ability to meet deadlines while simultaneously working on multiple projects Physical Requirements: Domestic Travel
Occasional International Travel
Never Performing sedentary work
Continuous Performing multiple tasks
Continuous Operating standard office equipment - Continuous Responding quickly to sounds
Occasional Sitting
Continuous Standing
Occasional Walking
Occasional Moving safely in confined spaces
Occasional Lifting/Carrying (under 25 lbs.)
Occasional Lifting/Carrying (over 25 lbs.)
Never Squatting
Occasional Bending
Occasional Kneeling
Never Crawling
Never Climbing
Never Reaching overhead
Never Reaching forward
Occasional Pushing
Never Pulling
Never Twisting
Never Concentrating for long periods of time
Continuous Applying common sense to deal with problems involving standardized situations
Continuous Reading, writing and comprehending instructions
Continuous Adding, subtracting, multiplying and dividing
Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing
and so will you. Our Total Rewards Package: Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD
and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation: TD Bank is an equal opportunity employer. All qualified applicants will receive