Beauty Health
Sr. Director, Program Manager Operations
Beauty Health, Long Beach, California, United States, 90802
Sr. Director, Program Manager
Operations
Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer's relationship with their skin, their bodies and their self-confidence. Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox. Key Responsibilities
Lead Strategic Programs: Direct a portfolio of high-impact, enterprise-wide initiatives focused on optimizing operations, enhancing scalability, and supporting business growth.
Strategic Planning & Execution: Translate corporate objectives into actionable program roadmaps, integrating resource planning, risk management, and performance metrics.
Executive Stakeholder Engagement: Collaborate with C-level and senior leadership across operations, commercial, finance, quality, and technology functions to ensure alignment and accountability.
Governance & Reporting: Establish program governance structures, lead executive steering committees, and provide regular updates through dashboards, KPIs, and board-level presentations.
Operational Excellence: Champion operational efficiency through process reengineering, digital transformation, and continuous improvement methodologies.
Team Leadership & Development: Mentor and guide program and project managers, fostering a high-performance culture and building organizational capabilities in program management.
Risk & Change Management: Identifies risks proactively and lead mitigation strategies while navigating organizational change and transformation impacts.
Data-Driven Insights: Use operational data and analytics to inform strategic decisions, measure program outcomes, and refine execution strategies.
Drive Standardization & Scalability: Lead initiatives that standardize systems, tools, and processes to support growth, compliance, and operational sustainability.
Performs other duties as assigned.
Qualifications & Experience
Required: Bachelor's degree in Business, Engineering, Supply Chain, or a related discipline.
Minimum of 12 years of progressive leadership experience in program management within operations or manufacturing environments.
Proven track record of leading complex, cross-functional programs with enterprise-level visibility and impact.
Deep knowledge of end-to-end operations including production, supply chain, quality, and logistics.
Exceptional executive presence with strong communication, negotiation, and influencing skills.
Expertise in program management methodologies and tools (e.g., PMO frameworks, Smartsheet, MS Project, Jira).
Demonstrated success in regulated industries such as medical device, pharmaceutical, or personal care.
Willingness and ability to travel frequently to Long Beach, CA (approximately 50% of the time)
Preferred: Master's degree (MBA or equivalent) strongly preferred.
PMP, PgMP, Lean Six Sigma Black Belt, or equivalent certifications.
Familiarity with ERP and digital platforms (e.g., SAP, Oracle) and leading transformation initiatives.
Experience scaling operations in high-growth or global environments.
We mean it when we say you'll love this role. Base Pay: $180,500 - $216,500 per year. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Hydrafacial's total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits. Come grow and GLOW with us! What else can you expect with Hydrafacial? PERKS! Benefits include: Medical insurance, dental insurance, vision insurance, FSAs, HSAs, accident insurance, pet insurance, company-paid life and AD&D insurance, company-paid long-term and short-term disability insurance, 401(k) with employer match, paid time off (PTO), and paid holidays. Hydrafacial is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws. We are committed to working with and providing accommodation to applicants with physical and mental disabilities. Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers. Please no phone calls or emails.
Operations
Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer's relationship with their skin, their bodies and their self-confidence. Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox. Key Responsibilities
Lead Strategic Programs: Direct a portfolio of high-impact, enterprise-wide initiatives focused on optimizing operations, enhancing scalability, and supporting business growth.
Strategic Planning & Execution: Translate corporate objectives into actionable program roadmaps, integrating resource planning, risk management, and performance metrics.
Executive Stakeholder Engagement: Collaborate with C-level and senior leadership across operations, commercial, finance, quality, and technology functions to ensure alignment and accountability.
Governance & Reporting: Establish program governance structures, lead executive steering committees, and provide regular updates through dashboards, KPIs, and board-level presentations.
Operational Excellence: Champion operational efficiency through process reengineering, digital transformation, and continuous improvement methodologies.
Team Leadership & Development: Mentor and guide program and project managers, fostering a high-performance culture and building organizational capabilities in program management.
Risk & Change Management: Identifies risks proactively and lead mitigation strategies while navigating organizational change and transformation impacts.
Data-Driven Insights: Use operational data and analytics to inform strategic decisions, measure program outcomes, and refine execution strategies.
Drive Standardization & Scalability: Lead initiatives that standardize systems, tools, and processes to support growth, compliance, and operational sustainability.
Performs other duties as assigned.
Qualifications & Experience
Required: Bachelor's degree in Business, Engineering, Supply Chain, or a related discipline.
Minimum of 12 years of progressive leadership experience in program management within operations or manufacturing environments.
Proven track record of leading complex, cross-functional programs with enterprise-level visibility and impact.
Deep knowledge of end-to-end operations including production, supply chain, quality, and logistics.
Exceptional executive presence with strong communication, negotiation, and influencing skills.
Expertise in program management methodologies and tools (e.g., PMO frameworks, Smartsheet, MS Project, Jira).
Demonstrated success in regulated industries such as medical device, pharmaceutical, or personal care.
Willingness and ability to travel frequently to Long Beach, CA (approximately 50% of the time)
Preferred: Master's degree (MBA or equivalent) strongly preferred.
PMP, PgMP, Lean Six Sigma Black Belt, or equivalent certifications.
Familiarity with ERP and digital platforms (e.g., SAP, Oracle) and leading transformation initiatives.
Experience scaling operations in high-growth or global environments.
We mean it when we say you'll love this role. Base Pay: $180,500 - $216,500 per year. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Hydrafacial's total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits. Come grow and GLOW with us! What else can you expect with Hydrafacial? PERKS! Benefits include: Medical insurance, dental insurance, vision insurance, FSAs, HSAs, accident insurance, pet insurance, company-paid life and AD&D insurance, company-paid long-term and short-term disability insurance, 401(k) with employer match, paid time off (PTO), and paid holidays. Hydrafacial is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws. We are committed to working with and providing accommodation to applicants with physical and mental disabilities. Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers. Please no phone calls or emails.