Chalice Brands
Golden Grail Group Cannabis - Northern Retail District Manager
Chalice Brands, Portland, Oregon, United States, 97201
Regional Retail District Manager
APCO LLC dba Golden Grail Group is a premier consumer-driven cannabis company specializing in production, processing, wholesale, distribution, and retail, with multiple dispensaries in Oregon and Washington. We are committed to developing a dynamic portfolio built around the recognized brands of Golden Grail Group, with a focus on health and wellness. Position Summary
The Regional Retail District Manager oversees multi-store operations within the Oregon retail cannabis market. This role is responsible for ensuring operational excellence, driving sales performance, and maintaining full compliance with all state and local cannabis regulations. The Regional Retail District Manager fosters a high-performing culture by developing store leadership teams, improving the customer experience, and executing business strategies that support company goals. This position requires a high-touch leadership approach, with regular in-store presence across all assigned locations. The role will include travel and may involve weekend or evening coverage as business needs dictate. Essential Duties & Responsibilities
Lead and support retail store teams across multiple locations to consistently achieve performance goals and uphold brand standards. Monitor daily operations and drive business results across the region, using KPIs such as sales, payroll, inventory, and customer satisfaction as benchmarks. Maintain a regular presence in stores (45 days/week), working shoulder-to-shoulder with teams to identify opportunities, coach in real time, and model leadership behaviors. Ensure all locations are in full compliance with OLCC and other applicable state and local regulations. Attract, hire, train, and retain high-performing retail leaders, including Store Managers, Assistant Managers, Shift Leads, and Associates. Support new store openings and transitions as needed, including recruiting, onboarding, and operational setup. Implement and communicate company initiatives, promotions, and merchandising standards in alignment with brand identity. Foster a customer-first culture by ensuring exceptional service, resolving escalated concerns, and driving engagement both in-store and through community outreach. Partner cross-functionally with HR, Marketing, Inventory, and Compliance teams to align on business needs and ensure operational efficiency. Maintain strong communication with the Retail Director, submitting regular performance reports, updates on market trends, and key operational insights. Represent Golden Grail Group with professionalism and integrity in all vendor, regulator, and community relationships. Perform all other duties as assigned. Required Qualifications & Skills
4+ years of multi-unit retail management experience Proven ability to lead, coach, and motivate teams to achieve sales and operational goals In-depth knowledge of retail operations, merchandising, and labor management Availability to work evenings, weekends, and holidays as business needs require Ability to travel regularly throughout Oregon (up to 50%) Excellent time management, communication, and interpersonal skills Must be 21 years of age or older Must possess or obtain an OLCC Marijuana Worker Permit prior to start date Permit cost reimbursed after 90 days of continuous employment Preferred Qualifications
Experience managing multiple locations in cannabis, franchise, or specialty retail Familiarity with METRC and cannabis point-of-sale systems (e.g., Dutchie) Bachelor's degree in Business, Retail Management, or a related field Proficiency in data analytics and performance reporting tools Compensation & Benefits
Competitive salary Comprehensive medical, dental, and vision insurance Paid time off, sick leave, and holiday pay Employee discounts on cannabis products Ongoing professional development and leadership training opportunities Schedule
Full-time position Day and night shift availability required Weekend and holiday availability required Education
High school diploma or equivalent required Remote Work
This is an on-site role. All retail employees are required to work in-store. District Managers may be permitted to complete certain administrative tasks remotely, with prior approval from their direct supervisor.
APCO LLC dba Golden Grail Group is a premier consumer-driven cannabis company specializing in production, processing, wholesale, distribution, and retail, with multiple dispensaries in Oregon and Washington. We are committed to developing a dynamic portfolio built around the recognized brands of Golden Grail Group, with a focus on health and wellness. Position Summary
The Regional Retail District Manager oversees multi-store operations within the Oregon retail cannabis market. This role is responsible for ensuring operational excellence, driving sales performance, and maintaining full compliance with all state and local cannabis regulations. The Regional Retail District Manager fosters a high-performing culture by developing store leadership teams, improving the customer experience, and executing business strategies that support company goals. This position requires a high-touch leadership approach, with regular in-store presence across all assigned locations. The role will include travel and may involve weekend or evening coverage as business needs dictate. Essential Duties & Responsibilities
Lead and support retail store teams across multiple locations to consistently achieve performance goals and uphold brand standards. Monitor daily operations and drive business results across the region, using KPIs such as sales, payroll, inventory, and customer satisfaction as benchmarks. Maintain a regular presence in stores (45 days/week), working shoulder-to-shoulder with teams to identify opportunities, coach in real time, and model leadership behaviors. Ensure all locations are in full compliance with OLCC and other applicable state and local regulations. Attract, hire, train, and retain high-performing retail leaders, including Store Managers, Assistant Managers, Shift Leads, and Associates. Support new store openings and transitions as needed, including recruiting, onboarding, and operational setup. Implement and communicate company initiatives, promotions, and merchandising standards in alignment with brand identity. Foster a customer-first culture by ensuring exceptional service, resolving escalated concerns, and driving engagement both in-store and through community outreach. Partner cross-functionally with HR, Marketing, Inventory, and Compliance teams to align on business needs and ensure operational efficiency. Maintain strong communication with the Retail Director, submitting regular performance reports, updates on market trends, and key operational insights. Represent Golden Grail Group with professionalism and integrity in all vendor, regulator, and community relationships. Perform all other duties as assigned. Required Qualifications & Skills
4+ years of multi-unit retail management experience Proven ability to lead, coach, and motivate teams to achieve sales and operational goals In-depth knowledge of retail operations, merchandising, and labor management Availability to work evenings, weekends, and holidays as business needs require Ability to travel regularly throughout Oregon (up to 50%) Excellent time management, communication, and interpersonal skills Must be 21 years of age or older Must possess or obtain an OLCC Marijuana Worker Permit prior to start date Permit cost reimbursed after 90 days of continuous employment Preferred Qualifications
Experience managing multiple locations in cannabis, franchise, or specialty retail Familiarity with METRC and cannabis point-of-sale systems (e.g., Dutchie) Bachelor's degree in Business, Retail Management, or a related field Proficiency in data analytics and performance reporting tools Compensation & Benefits
Competitive salary Comprehensive medical, dental, and vision insurance Paid time off, sick leave, and holiday pay Employee discounts on cannabis products Ongoing professional development and leadership training opportunities Schedule
Full-time position Day and night shift availability required Weekend and holiday availability required Education
High school diploma or equivalent required Remote Work
This is an on-site role. All retail employees are required to work in-store. District Managers may be permitted to complete certain administrative tasks remotely, with prior approval from their direct supervisor.