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Thrive Market

Senior Product Manager, Buy & Track

Thrive Market, Los Angeles, California, United States, 90001

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Senior Product Manager, Buy & Track

Thrive Market's Product Management team is looking for a highly quantitative, strategic, and technical Senior Product Manager to lead efforts related to our cart, checkout, post-order, tracking, and self-service flows. The ideal candidate is a full-stack PM

comfortable and experienced in both optimizing the user experience for conversion improvements as well as working on vendor API integrations. Responsibilities

Develop and execute product strategies to optimize our members' experience in the purchase and post-purchase steps of their journey. Constantly identify opportunities to reduce friction in the order path and improve order conversion rates, and optimize average order value (AOV). Work cross-functionally with engineering, design, analytics, and partner teams to bring these strategies to life across all platformsdesktop, mobile web, and native apps. Collaborate closely with the operations team to optimize the post-order tracking experience. Collaborate closely with the member services team to improve automated self-service capabilities. Leverage quantitative and qualitative data to drive decision-making, test hypotheses, and execute A/B testing to enhance the member experience. Define KPIs and metrics to measure the success of your initiatives. Analyze market trends, competitor strategies, and user behavior to inform product enhancements that keep Thrive Market competitive. Work closely with engineering and development teams to ensure business needs are translated into actionable product requirements, creating measurable deliverables that drive business growth. Qualifications

5+ years of product management experience, with experience in both backend/tools and frontend of E-commerce Demonstrated experience in creating, communicating, and executing product roadmaps Proven track record of successfully launching, measuring, and iterating on features Strong expertise in data-driven decision-making, including A/B testing and user behavior analysis Experience with API integrations, internally or vendors Excellent collaboration skills and experience working closely with cross-functional teams such as engineering, merchandising, and marketing Strong project management skills, able to juggle multiple priorities and deadlines in a fast-paced environment Deep empathy for the customer journey and an affinity for Thrive Market's mission to bring affordable, healthy products to all members Experience optimizing an e-commerce funnel is preferred Experience implementing and optimizing self-service chat tools is a plus Experience with online grocery is a plus Experience with our main tools

JIRA, Amplitude, Figma is a plus At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply. Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer. We prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you're thinking about joining our team, we expect that you would agree! Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at

www.thrivemarket.com . Thrive Market 2025 All rights reserved.