Corewell Health
Manager Revenue Cycle Automation & AI
Corewell Health, Grand Rapids, Michigan, United States, 49503
Manager, Rev Cycle Automation
The Manager, Rev Cycle Automation will be responsible for leading the development and implementation of Robotic Process Automation (RPA) within the revenue cycle. This role will align with a federated model to ensure seamless integration and optimization of automated processes. In addition to a general understanding of AI concepts and Intelligent Automation, the ideal candidate will have a strong background in RPA, revenue cycle management, and leadership. Essential Functions
RPA Solutions Design, Maintenance: Lead the design, development, and deployment of RPA solutions within the revenue cycle. Monitor and evaluate the performance of RPA initiatives, adjusting as needed to optimize outcomes. Collaboration and Alignment: Collaborate with cross-functional teams, including Digital Services, Operations, Finance, and Clinical departments, to identify automation opportunities and streamline processes. Work closely with Enterprise Digital Automation, AI teams, Epic Care Delivery teams, and Platform Vendor contacts to identify automation opportunities, ensuring alignment with organizational goals and strategies. Ensure alignment with the federated model to maintain consistency and efficiency across the organization. Engage in SAFe (Scaled Agile Framework) and Agile methodologies to enhance collaboration, flexibility, and continuous improvement in automation projects. Understand and apply SAFe and Agile principles to ensure effective project management and team alignment. Capability Assessment and Recommendations: Assess and reconcile internal and partner capabilities to make informed recommendations about implementing automation opportunities. Maintain awareness of existing automation use cases, technologies, and vendors within the organization to ensure alignment and leverage best practices. Collaborate with technology vendors and internal stakeholders to evaluate and implement new automation solutions. Training and Support: Provide training and support to staff on RPA tools and best practices. Stay updated on industry trends and advancements in RPA technology to continuously improve the automation strategy. RPA Data/Project Management: Oversee script results upload and mapping, data collection and entry, data auditing and normalization, and the submittal of information to senior leadership and business partners. Ensure forecasted redirected labor savings is calculated prior to implementation and assess post-live via program dashboards. Qualifications
Required: Bachelor's Degree Business, Information Technology, related field, or equivalent years of service 5 years of relevant experience Working in revenue cycle management and/or healthcare operations 3 years of relevant experience Working with development and implementation of RPA solutions Preferred: Preferred Master's Degree Business Administration, related field or post graduate business certification Demonstrated UiPath experience 3 years of relevant experience In direct leadership experience with demonstrated ability to lead teams through the work 2 years of relevant experience Working with federated models and large-scale automation projects CRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Revenue Cycle Representative, Certified (CRCR) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Inpatient Coding Auditor, Certified (CICA) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Accounting & Finance, Certified (CSAF) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Business Intelligence, Certified (CSBI) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Managed Care, Certified (CSMC) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Physician Practice Management, Certified (CSPPM) - HFMA Healthcare Financial Management Association 180 Days required CRT-At least one Certification from preferred list - UNKNOWN Unknown RPA Tools & Technologies, UiPath/ AA RPA/ Other 30 Days preferred
The Manager, Rev Cycle Automation will be responsible for leading the development and implementation of Robotic Process Automation (RPA) within the revenue cycle. This role will align with a federated model to ensure seamless integration and optimization of automated processes. In addition to a general understanding of AI concepts and Intelligent Automation, the ideal candidate will have a strong background in RPA, revenue cycle management, and leadership. Essential Functions
RPA Solutions Design, Maintenance: Lead the design, development, and deployment of RPA solutions within the revenue cycle. Monitor and evaluate the performance of RPA initiatives, adjusting as needed to optimize outcomes. Collaboration and Alignment: Collaborate with cross-functional teams, including Digital Services, Operations, Finance, and Clinical departments, to identify automation opportunities and streamline processes. Work closely with Enterprise Digital Automation, AI teams, Epic Care Delivery teams, and Platform Vendor contacts to identify automation opportunities, ensuring alignment with organizational goals and strategies. Ensure alignment with the federated model to maintain consistency and efficiency across the organization. Engage in SAFe (Scaled Agile Framework) and Agile methodologies to enhance collaboration, flexibility, and continuous improvement in automation projects. Understand and apply SAFe and Agile principles to ensure effective project management and team alignment. Capability Assessment and Recommendations: Assess and reconcile internal and partner capabilities to make informed recommendations about implementing automation opportunities. Maintain awareness of existing automation use cases, technologies, and vendors within the organization to ensure alignment and leverage best practices. Collaborate with technology vendors and internal stakeholders to evaluate and implement new automation solutions. Training and Support: Provide training and support to staff on RPA tools and best practices. Stay updated on industry trends and advancements in RPA technology to continuously improve the automation strategy. RPA Data/Project Management: Oversee script results upload and mapping, data collection and entry, data auditing and normalization, and the submittal of information to senior leadership and business partners. Ensure forecasted redirected labor savings is calculated prior to implementation and assess post-live via program dashboards. Qualifications
Required: Bachelor's Degree Business, Information Technology, related field, or equivalent years of service 5 years of relevant experience Working in revenue cycle management and/or healthcare operations 3 years of relevant experience Working with development and implementation of RPA solutions Preferred: Preferred Master's Degree Business Administration, related field or post graduate business certification Demonstrated UiPath experience 3 years of relevant experience In direct leadership experience with demonstrated ability to lead teams through the work 2 years of relevant experience Working with federated models and large-scale automation projects CRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Revenue Cycle Representative, Certified (CRCR) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Inpatient Coding Auditor, Certified (CICA) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Accounting & Finance, Certified (CSAF) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Business Intelligence, Certified (CSBI) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Managed Care, Certified (CSMC) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Physician Practice Management, Certified (CSPPM) - HFMA Healthcare Financial Management Association 180 Days required CRT-At least one Certification from preferred list - UNKNOWN Unknown RPA Tools & Technologies, UiPath/ AA RPA/ Other 30 Days preferred